At a Glance
- Tasks: Drive membership growth and create memorable customer experiences in a luxury spa environment.
- Company: Respected client in the hospitality sector with a focus on wellness.
- Benefits: 28 days annual leave, sales bonuses, life insurance, and discounted gym access.
- Other info: Opportunity for career growth and involvement in exciting marketing campaigns.
- Why this job: Join a dynamic team and make a real impact on spa revenue and customer engagement.
- Qualifications: Experience in hospitality sales and strong relationship-building skills required.
£35,000 Buckinghamshire
Hours: 40 hours per week (you will be required to work some weekends)
Are you a driven sales professional who thrives on building relationships, creating memorable customer experiences and exceeding targets? We are currently recruiting for a Spa Sales Manager on behalf of a respected client in the hospitality sector to lead the growth of direct corporate business across the UK. As a Spa Sales Manager, you will play a key role in driving membership growth, increasing spa revenue and promoting a range of premium wellness experiences. This is a fantastic opportunity for a commercially minded individual who enjoys sales, marketing, customer engagement and developing long-term client relationships within a luxury hospitality environment. This is a highly visible role where your ability to build relationships, identify opportunities and convert enquiries into sales will have a direct impact on business performance.
Key Benefits for a Spa Sales Manager:
- 28 days annual leave (including bank holidays)
- Sales bonus structure, paid quarterly based off sales targets
- Life insurance
- Discounted bedroom rates for staff and family and friends discount
- Free lunch/dinner provided
- Gym access at a discounted rate
- Free parking
Key responsibilities for a Spa Sales Manager:
- Drive membership growth and achieve spa sales targets
- Manage and convert incoming spa enquiries into bookings and memberships
- Proactively generate new business opportunities and sales leads
- Conduct spa tours and facility show-arounds for prospective members
- Develop and implement membership retention initiatives and loyalty campaigns
- Work closely with marketing and hotel teams to promote spa packages, offers and seasonal campaigns
- Support the creation and delivery of marketing campaigns across digital channels, social media and website content
- Track membership performance, retention and attrition data, providing reports to management
- Build strong relationships with members to enhance engagement and retention
- Identify corporate sales opportunities and support wider business development initiatives
- Organise member events and promotional activities to strengthen customer loyalty
- Ensure all enquiries, bookings and customer communications are handled promptly
Key Skills for a Spa Sales Manager:
- You must have experience within the hospitality industry
- Previous experience in a sales, business development or a hospitality sales role
- Strong relationship building and customer engagement skills
- Self-motivated with a proactive and results-driven approach
If you’re a commercially focused sales professional who enjoys building relationships, creating exceptional customer experiences and driving business growth, we’d love to hear from you – apply now!
Spa Sales Manager employer: Mixxos Group
Join a leading player in the hospitality sector as a Spa Sales Manager in Buckinghamshire, where you will thrive in a dynamic work culture that prioritises employee growth and development. With competitive benefits including a sales bonus structure, generous annual leave, and discounted wellness services, this role offers a unique opportunity to make a significant impact while enjoying a supportive environment that values your contributions. Embrace the chance to build lasting relationships and drive business success in a luxury setting that celebrates excellence in customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Sales Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in the hospitality sector. Building relationships can open doors to opportunities you might not find on job boards.
✨Tip Number 2
Show your passion for wellness and customer experience during interviews. Share stories that highlight your successes in sales and relationship building. This will help you stand out as someone who truly understands the spa environment and its clientele.
✨Tip Number 3
Prepare for your interview by researching the company and its spa offerings. Be ready to discuss how you can drive membership growth and enhance customer engagement. Tailoring your approach shows you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Spa Sales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Spa Sales Manager role. Highlight your sales achievements, relationship-building skills, and any relevant hospitality experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for sales and customer engagement, and explain why you’re the perfect fit for this role. Don’t forget to mention how you can drive membership growth and enhance customer experiences.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to exceed targets and generate new business. Numbers speak volumes, so include any sales figures or growth percentages if you can!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Mixxos Group
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa’s offerings, services, and unique selling points. This will help you demonstrate your passion for the role and show that you can effectively promote their premium wellness experiences.
✨Showcase Your Sales Success
Prepare specific examples of how you've driven sales growth in previous roles. Highlight any successful campaigns or initiatives you've led, especially those that involved building long-term client relationships or increasing membership retention.
✨Be Ready to Discuss Customer Engagement
Think about how you’ve created memorable customer experiences in the past. Be prepared to share strategies you’ve used to engage customers and convert enquiries into bookings, as this is crucial for the Spa Sales Manager role.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa's current marketing strategies, membership growth plans, and how they measure success. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
