At a Glance
- Tasks: Support customers by answering calls and preparing quotations in a fast-paced environment.
- Company: Join a dynamic manufacturing team where your passion and personality shine.
- Benefits: Enjoy 24 days holiday, flexible hours, and wellness programmes.
- Other info: Great opportunity for personal growth in a supportive team.
- Why this job: Make a real impact by building strong relationships with customers.
- Qualifications: Fluent French speaker with customer service or sales admin experience.
Join a dynamic team in the manufacturing sector where passion and personality truly matter! Our client is looking for a French-speaking Customer Service Administrator to support their growing operations. Reporting to the Customer Services Team Lead France and working closely with the National Account Manager France, you’ll play a key role in delivering excellent service in a collaborative, fast-paced environment.
Key responsibilities for a Customer Service Administrator:
- Answer incoming calls and liaising with internal contacts or external service providers in relation to customer orders and enquiries.
- Preparing quotations and advising customers on products.
- Supply samples, literature and quotations to all potential customers and existing customers within your remit.
- Liaise with the Accounts team and customers to discuss payment terms, available payment options, credit limits, and pro forma invoices.
- Build and maintain strong, long-lasting relationships with customers, building on COBA’s trusted reputation for quality and service.
Key Skills for a Customer Service Administrator:
- Excellent French language skills both written and verbal.
- Previous Customer service or Sales Admin experience.
- Excellent at forming relationships.
- Persuasive and assertive personality.
- Self-motivated and driven.
Benefits for a Customer Service Administrator:
- 24 Days holiday, plus bank holiday.
- Pension Scheme.
- Flexible working hours.
- Referral Program.
- Wellness Program.
If you are interested in this role, please apply here.
French Speaking Customer Service Administrator in Rugby employer: Mixxos Group
Join a vibrant and supportive team in the manufacturing sector where your passion for customer service can truly shine! With a focus on employee well-being, we offer flexible working hours, a comprehensive wellness programme, and ample opportunities for personal and professional growth, making us an exceptional employer for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land French Speaking Customer Service Administrator in Rugby
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your French! Since this role requires excellent language skills, brush up on your French before interviews. You want to sound confident and fluent when discussing customer service scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace French Speaking Customer Service Administrator in Rugby
Some tips for your application 🫡
Show Off Your French Skills:Since this role requires excellent French language skills, make sure to highlight your proficiency in both written and verbal communication. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Tailor Your Experience:We want to see how your previous customer service or sales admin experience relates to this role. Be specific about your past roles and responsibilities, and how they’ve prepared you for this position. Don’t just list duties; show us how you excelled!
Highlight Relationship Building:This job is all about forming strong relationships with customers. Share examples of how you've successfully built rapport in previous roles. We love to see a persuasive and assertive personality shine through in your application!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people quickly!
How to prepare for a job interview at Mixxos Group
✨Brush Up on Your French
Since this role requires excellent French language skills, make sure to practice your speaking and writing before the interview. Try to engage in conversations or even write a few emails in French to get comfortable with the language.
✨Know the Company Inside Out
Research the company’s values, products, and reputation in the manufacturing sector. Understanding their mission will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare examples from your past experience where you successfully handled customer inquiries or built strong relationships. This will demonstrate your ability to thrive in a fast-paced environment.
✨Show Your Personality
This role values passion and personality, so don’t be afraid to let your character shine through during the interview. Be enthusiastic about the opportunity and share what motivates you in customer service, as this can set you apart from other candidates.
