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- Tasks: Join our team as an Operations Administrator, managing customer enquiries and processing orders daily.
- Company: Be part of a family-like company that values a supportive and friendly work culture.
- Benefits: Enjoy 22 days holiday, pension, onsite parking, product discounts, and fun company events.
- Why this job: This role offers a chance to grow your admin skills in a welcoming environment with a reputable industry leader.
- Qualifications: Strong admin experience, attention to detail, and effective communication skills are essential.
- Other info: Perfect for those looking to kickstart their career in administration!
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an experienced Operations Administrator to join a friendly, supportive team within a company that truly prides itself on its family-like work culture. As a leader in their industry, they offer a welcoming environment where your administrative expertise will play a key role.
Key responsibilities for a Operations Administrator:
- Monitoring a shared inbox and taking ownership for enquiries relating to your customers.
- Processing orders for bulk, independent and dropship customers.
- Processing orders using the inhouse system.
- Using in house system to arrange bookings and processing delivery notes to the warehouse.
- Dealing with inbound calls and emails from retail and end consumer enquiries.
- Liaising with the Shipping team and advising customers of amendments to delivery dates.
Key Skills for a Operations Administrator:
- Strong administrative experience.
- Excellent attention to detail.
- Effective written and verbal communication skills and able to communicate in a clear, well structured, concise manner.
- Confident and professional telephone manner.
- Ability to learn multiple customer IT systems.
Key benefits for a Operations Administrator:
- 22 Days holiday plus bank holiday, increases with service.
- Pension.
- Onsite Parking.
- Discount on products.
- Company lunches.
- Company events (Summer & Christmas).
If you’re looking for an exciting opportunity to further your career in administration, we’d love to hear from you. Apply today.
Operations Administrator employer: Mixxos Group
Contact Detail:
Mixxos Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the in-house systems mentioned in the job description. If you can, try to find out which specific software they use and learn the basics. This will show your initiative and readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Practice clear and concise responses to common customer queries, as this will be crucial in your role as an Operations Administrator.
✨Tip Number 3
Research the company culture and values. Since they pride themselves on a family-like work environment, think about how you can demonstrate your fit within that culture during any interviews or discussions.
✨Tip Number 4
Prepare examples from your past experience that highlight your attention to detail and administrative skills. Being able to share specific instances where you've excelled in these areas will strengthen your case for the role.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and skills that match the job description. Emphasise your attention to detail and communication abilities, as these are key for the Operations Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, clearly outline your proficiency with IT systems and any experience you have with processing orders or managing customer enquiries. This will demonstrate your capability to handle the tasks required for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for an Operations Administrator.
How to prepare for a job interview at Mixxos Group
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where your attention to detail and organisational skills made a difference in your past roles.
✨Demonstrate Effective Communication
Since the role requires strong written and verbal communication, practice articulating your thoughts clearly. You might be asked to explain how you would handle customer enquiries, so think of scenarios where you've successfully communicated with clients.
✨Familiarise Yourself with IT Systems
Research the types of IT systems commonly used in operations administration. If possible, mention any relevant software you’ve used before, as this will show your ability to adapt quickly to new systems.
✨Prepare Questions About Company Culture
Given the emphasis on a family-like work culture, prepare thoughtful questions about team dynamics and company events. This shows your interest in fitting into their environment and understanding their values.
