At a Glance
- Tasks: Support customers and engineers with technical enquiries, quotations, and order processing.
- Company: Join a respected engineering business with a supportive team culture.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for technical development.
- Other info: Gain exposure to diverse technical products and enjoy excellent career growth.
- Why this job: Combine customer service and technical problem-solving in a dynamic role.
- Qualifications: Experience in technical sales or support, strong communication skills, and attention to detail.
£28,000 to £30,000 per annum plus benefits
Monday to Friday | 8:00am to 5:00pm
If you enjoy solving problems, speaking with customers, and being the person who knows exactly how to find the right solution, this could be the perfect role for you. This is not a typical administration role. As a Technical Sales Administrator, you will be at the heart of the business, supporting customers and engineers with parts enquiries, preparing quotations, processing orders, and ensuring the correct components are supplied quickly and accurately. If you are technically minded, organised, and enjoy combining customer service with problem solving, this is an excellent opportunity to join a well-established and highly respected engineering business.
The Role
As a Technical Sales Administrator, you will provide front-line technical and commercial support to customers and internal engineers. Your responsibilities will include:
- Handling customer enquiries via telephone and email
- Identifying parts using technical drawings, exploded diagrams, and parts catalogues
- Preparing and issuing accurate quotations
- Processing customer and web shop orders
- Liaising with suppliers to obtain pricing, availability, and lead times
- Following up quotations to convert them into orders
- Maintaining accurate records using internal systems and Excel
- Supporting the web shop with product listings and pricing updates
- Assisting with stock management and annual stock takes
This is a varied and fast-paced role where your attention to detail and customer focus will make a real impact.
What We’re Looking For
To be successful as a Technical Sales Administrator, you will ideally have:
- Experience in a customer-facing technical sales, parts, or support role
- Strong mechanical or technical aptitude
- Ability to interpret technical drawings and parts manuals
- Excellent communication skills by phone and email
- High attention to detail
- Good Excel and IT skills
- A proactive and organised approach
Experience within engineering, manufacturing, compressed air, automotive, or industrial parts would be highly advantageous.
Why Apply?
- Join a supportive and knowledgeable team
- Gain exposure to a wide range of technical products and equipment
- Varied role with both customer and technical responsibilities
- Excellent opportunity to develop your technical knowledge
- Work for a business that values quality, service, and continuous improvement
If you are looking for a Technical Sales Administrator role where you can combine customer service, technical problem solving, and administration in a rewarding and fast-moving environment, we would love to hear from you. Apply today.
Technical Sales Support in Flitwick employer: Mixxos Group
Join a well-established engineering business that prioritises quality, service, and continuous improvement. As a Technical Sales Administrator, you will be part of a supportive team that values your technical skills and offers opportunities for professional growth in a dynamic environment. Enjoy a varied role that combines customer service with technical problem-solving, all while working Monday to Friday in a fast-paced setting that encourages innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support in Flitwick
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the Technical Sales Administrator role. Focus on your problem-solving abilities and technical knowledge to impress potential employers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Technical Sales Support in Flitwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer-facing roles and any technical skills you have. We want to see how your background aligns with the Technical Sales Administrator position, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your problem-solving skills can benefit our team. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Technical Know-How:Since this role involves interpreting technical drawings and parts manuals, make sure to mention any relevant experience or skills you have in this area. We’re looking for someone who can hit the ground running, so highlight your technical aptitude!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mixxos Group
✨Know Your Tech
Brush up on your technical knowledge related to the products and services the company offers. Familiarise yourself with common technical terms, parts catalogues, and how to interpret technical drawings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Customer Scenarios
Since this role involves a lot of customer interaction, think about potential customer enquiries you might face. Prepare responses for common questions or issues, and practice how you would handle them. This will demonstrate your problem-solving skills and customer service focus during the interview.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage your time and keep track of multiple tasks. Use examples from past experiences where you successfully handled orders, quotations, or customer queries. Highlighting your organisational skills will reassure the interviewer that you can thrive in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of technical challenges you might face, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.