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For Companies At a Glance
- Tasks: Collaborate with sales teams to connect Mixpanel solutions to customer needs.
- Company: Join a dynamic team at Mixpanel, a leader in analytics solutions.
- Benefits: Enjoy hybrid work options and opportunities for professional growth.
- Why this job: Be part of a culture that values creativity and curiosity in problem-solving.
- Qualifications: 3+ years in client-facing roles; passion for data and analytics required.
- Other info: Bonus points for multilingual skills and experience in the EMEA region.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Role
In this role, you will help scale our potential working both with our Sales and Partnerships teams. As an SE, you'll be collaborating with Account Executives as a trusted advisor to customers working to tie Mixpanel’s solutions to their business needs. Our SEs need to be inquisitive, nimble, able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, and communicate the value of our product to high-level executives. You’ll also be opening up a broad set of customers via Mixpanel’s partner ecosystem. More specifically, you will deliver seamless onboarding & ongoing enablement that educates Partners about the many facets of the Mixpanel solution including joint-value positioning, implementation, and product training. You will also collaborate with our Solution Engineering and Customer Success teams to share best practices and provide a best-in-class experience to our end customers via Partners.
In the first month, you will become a Mixpanel expert on both features and functionality as well as implementation. You will be given the opportunity to shadow customer calls and demos with current Sales Engineers and Account Executives while learning how to articulate our value proposition. You will be trained on Mixpanel’s internal systems and tools in order to be set up for success. Within the first three months, you will be directly involved in deal cycles with Account Executives and Partner Managers. You will be leading the technical qualification for customer’s use cases as well as delivering customized demos for prospects. You will work directly with leadership at our prospects and partners to understand business challenges that can be solved through an analytics platform and consult on how Mixpanel can solve those challenges.
Responsibilities
- Partner with Account Executives to drive revenue growth by serving as the key technical contact for the customer.
- Utilize your Mixpanel knowledge and technical and consultative skills to impart best practices throughout proof of concept projects.
- Partner with post-sales teams to ensure the articulated pre-sales value proposition translates into tangible post-sales value.
- Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business.
- Set partners up for success on projects with mutual customers.
- Work with Partnership Managers and Partner Success to develop an intimate understanding of the businesses and strategic objectives of each partner & then align our Partner Programs to support those objectives through effective delivery of Partner onboarding and training curriculum.
- Continuously evaluate existing Partners’ competencies/needs along with customer needs in order to surface areas for improvement or new opportunities for partners.
- Effectively present resources for partners for repeatable services at scale: updates on positioning, differentiating our offering, best practices in demo’ing, measuring analytics ROI, and creating a services economy around Mixpanel.
We’re Looking for Someone Who Has
- 3+ years experience in a client-facing professional services, sales engineering, or customer success.
- Adept at managing complex projects with assorted stakeholders, working across teams and departments.
- Understands analytics best practices and use cases across industries/verticals and is able to translate these strategies into tailored Partner onboarding & training.
- Desire and energy from making others successful - a “teach someone how to fish” mentality.
- Has a passion for data and analytics, with the ability to apply creativity and curiosity to the problem-solving process.
- Bonus points for depth in user analytics/product analytics -- you will become a Mixpanel expert!
- Experience analyzing data to drive continuous improvement and prove the efficacy of programs.
- Have experience working with customers and ecosystem partners in the EMEA region.
Bonus Points For
- Fluency in multiple languages.
Partner Solutions Engineer employer: Mixpanel
Contact Detail:
Mixpanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Solutions Engineer
✨Tip Number 1
Familiarise yourself with Mixpanel's features and functionalities. Understanding the product inside out will not only help you articulate its value to potential partners but also demonstrate your commitment and expertise during interviews.
✨Tip Number 2
Network with current or former employees of Mixpanel, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your experience in managing complex projects and working with diverse stakeholders. Prepare specific examples that highlight your ability to collaborate across teams, as this is crucial for the Partner Solutions Engineer role.
✨Tip Number 4
Demonstrate your passion for data and analytics by discussing relevant projects or experiences during your conversations. This will help you connect with the interviewers and show that you have the right mindset for the role.
We think you need these skills to ace Partner Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, sales engineering, or customer success. Emphasise your ability to manage complex projects and your understanding of analytics best practices.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data and analytics. Share specific examples of how you've helped others succeed in previous roles, showcasing your 'teach someone how to fish' mentality.
Showcase Technical Skills: Clearly articulate your technical skills and experience with analytics tools. Mention any familiarity with user analytics or product analytics, as this will be beneficial for the role.
Prepare for Interviews: Research Mixpanel thoroughly and be ready to discuss how you can contribute to their partner ecosystem. Prepare to share insights on how you would approach onboarding and training partners based on your past experiences.
How to prepare for a job interview at Mixpanel
✨Showcase Your Technical Knowledge
As a Partner Solutions Engineer, it's crucial to demonstrate your understanding of analytics and how Mixpanel's solutions can address business needs. Be prepared to discuss specific use cases and how you would articulate the technical benefits to both developers and executives.
✨Emphasise Collaboration Skills
Highlight your experience working with cross-functional teams, especially in sales and partnerships. Share examples of how you've successfully collaborated with Account Executives or other stakeholders to drive revenue growth and ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about past experiences where you've had to manage complex projects or navigate challenges with partners, and be ready to explain your approach and the outcomes.
✨Demonstrate a Passion for Data
Convey your enthusiasm for data and analytics during the interview. Discuss any relevant projects or experiences that showcase your ability to analyse data and derive insights, as well as your desire to help others succeed through effective training and onboarding.
