At a Glance
- Tasks: Manage account renewals and drive revenue retention through customer engagement.
- Company: Leading analytics platform with a supportive corporate culture.
- Benefits: Comprehensive benefits package and opportunities for professional growth.
- Why this job: Play a key role in driving revenue and enhancing customer relationships.
- Qualifications: 3+ years in B2B SaaS, strong communication, and commercial judgement skills.
- Other info: Join a dynamic team focused on innovation and success.
The predicted salary is between 28800 - 48000 Β£ per year.
A prominent analytics platform is seeking a Renewal Manager to oversee the renewal process for assigned accounts. This role is pivotal in driving both Gross and Net Revenue Retention through customer-facing discussions and collaboration with Account Managers and Customer Success teams.
Ideal candidates will have at least 3 years of experience in a B2B SaaS environment, strong commercial judgment, and excellent communication skills. The position offers comprehensive benefits and a supportive corporate culture.
Renewal Manager: Drive Revenue Retention & Growth in London employer: Mixpanel
Contact Detail:
Mixpanel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Renewal Manager: Drive Revenue Retention & Growth in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the B2B SaaS space and let them know you're on the lookout for a Renewal Manager role. You never know who might have the inside scoop on an opportunity!
β¨Tip Number 2
Prepare for those interviews by brushing up on your commercial judgment skills. Think about how you can demonstrate your ability to drive revenue retention and growth during your discussions with potential employers.
β¨Tip Number 3
Showcase your communication skills! During interviews, be ready to share examples of how you've successfully collaborated with Account Managers and Customer Success teams in the past. This will highlight your fit for the role.
β¨Tip Number 4
Don't forget to apply through our website! Weβve got loads of resources to help you land that Renewal Manager position, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Renewal Manager: Drive Revenue Retention & Growth in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in B2B SaaS and showcases your skills in revenue retention. We want to see how you've driven growth in previous roles, so donβt hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Renewal Manager role. Share specific examples of how you've successfully managed renewals and collaborated with teams.
Show Off Your Communication Skills: Since this role involves customer-facing discussions, we want to see your communication prowess. Use clear and concise language in your application, and donβt forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Mixpanel
β¨Know Your Numbers
As a Renewal Manager, you'll need to demonstrate your understanding of revenue retention metrics. Brush up on key performance indicators like Gross and Net Revenue Retention rates. Be ready to discuss how you've positively impacted these metrics in your previous roles.
β¨Showcase Your Communication Skills
This role involves customer-facing discussions, so it's crucial to highlight your communication prowess. Prepare examples of how you've effectively communicated with clients or collaborated with teams to resolve issues or drive renewals. Practice articulating your thoughts clearly and confidently.
β¨Understand the B2B SaaS Landscape
Familiarise yourself with the current trends and challenges in the B2B SaaS industry. Be prepared to discuss how these factors influence customer retention and what strategies you would implement to address them. This shows that you're not just experienced but also knowledgeable about the market.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and commercial judgment. Think of specific situations where you successfully navigated challenges in renewals or account management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.