At a Glance
- Tasks: Lead CRM strategies to enhance customer retention through email, SMS, and loyalty programmes.
- Company: Join Mixam, a dynamic startup in the UK focused on innovative marketing solutions.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative team culture with exciting challenges and career advancement potential.
- Why this job: Be the driving force behind customer engagement and make a real impact in a fast-paced environment.
- Qualifications: Experience in CRM, strong analytical skills, and a passion for customer retention.
The predicted salary is between 50000 - 65000 Β£ per year.
Mixam in the United Kingdom is seeking a retention-focused CRM leader to build and own our lifecycle across email, SMS, loyalty, and HubSpot tooling. You will identify risks and opportunities, design interventions, measure impact, and drive end-to-end improvements in a fast-paced startup environment.
As the retention champion, you will:
- Connect customer behaviour to targeted journeys
- Own rewards activation
- Segment across markets
- Partner with Marketing, Data, Pricing, Product, and Operations
Lifecycle Marketing & Retention Lead employer: Mixam
At Mixam, we pride ourselves on being a tech-forward printing company that values creativity and innovation. Located in Watford, our collaborative work culture fosters personal and professional growth, offering employees the chance to shape the future of print while working with cutting-edge technology. With a commitment to diversity, equity, and sustainability, we provide a supportive environment where your contributions truly matter.