At a Glance
- Tasks: Learn sales, build customer relationships, and manage your own accounts.
- Company: Join Mix Labs, a leading UK manufacturer of vaping products.
- Benefits: Competitive salary with growth potential and supportive training.
- Other info: Great opportunity for personal development in a close-knit team.
- Why this job: Kickstart your career in a dynamic environment with real impact.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
The predicted salary is between 29250 - 35750 £ per year.
A supported opportunity to learn sales, develop customer relationships and progress into managing your own accounts.
Contract
Full-time, office-based. Some flexibility may be available for the right candidate.
Hours
9:00am–5:00pm, Monday to Friday
Salary
Competitive starting salary, with scope to progress as you develop
About the role
Mix Labs is looking for a motivated and personable Trainee Account Manager to join our team.
You do not need previous sales experience—we are looking for someone with the right attitude, strong communication skills and a genuine willingness to learn.
With practical training and support from the team, you will learn how to look after wholesale customers, process orders, introduce new products and develop new business.
As your confidence and knowledge grow, you will take increasing ownership of your own customer accounts.
About Mix Labs
Based in the Garden of England, Mix Labs is a UK manufacturer, wholesaler and retailer of vaping products.
Alongside our own ranges, we supply a broad selection of leading products to customers across the country.
We are proud of our products, our customer service and the dedicated team behind the business.
- What you’ll learn to do
- Build friendly, professional relationships with wholesale customers.
- Respond to customer questions by phone and email.
- Contact prospective and existing customers to discuss products, offers and opportunities.
- Understand customer needs and recommend suitable products and ranges.
- Prepare and process customer orders accurately through our online systems.
- Keep CRM records and follow-up actions complete and up to date.
- Keep customers informed about new products, restocks and promotions.
- Follow up leads and help reactivate customers who have not ordered recently.
- Work towards clear personal and team goals.
- What we’re looking for
- A positive attitude and enthusiasm for learning.
- Clear, confident and friendly communication skills.
- Good organisation and the ability to prioritise your work.
- Care and accuracy when entering information or processing orders.
- Basic confidence with email, online systems and everyday office software.
- Reliability, initiative and a willingness to ask questions.
- A team-focused approach and a genuine desire to help customers.
- Comfort working towards goals and receiving constructive feedback.
Previous experience in retail, hospitality, customer service or an office environment may be helpful, but it is not required. Full product and systems training will be provided.
What you can expect
This is a genuine development opportunity in a close-knit business.
You’ll receive structured support as you build your product knowledge, customer-service skills and sales confidence, with the opportunity to progress into managing your own customer accounts.
Mix Labs welcomes applications from people of all backgrounds. We assess applicants on their potential, skills and suitability for the role.
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Trainee Account Manager employer: Mix Labs UK Ltd
Mix Labs is an excellent employer that prioritises employee growth and development, offering a supportive environment for Trainee Account Managers to learn and thrive. With a competitive starting salary and structured training, you will gain valuable skills in sales and customer relationship management while working in the picturesque Garden of England. Our close-knit team fosters a positive work culture where your contributions are valued, and your career progression is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Account Manager
✨Get the Inside Scoop
Tap into your uni's career services – they often have connections with local businesses looking for trainees in sales and business development. Attend any relevant workshops or seminars; you might just bump into your future boss from Mix Labs UK Ltd!
✨Network, Network, Network!
Join sales and business development groups on platforms like LinkedIn and Facebook. Don’t just lurk, engage! Comment on posts, ask questions, and build relationships with others in the industry – it’s a goldmine for opportunities that might not be listed on job boards.
✨Show Off Your Skills
Consider creating a personal website or a simple LinkedIn portfolio where you can showcase any sales-related projects or experiences. Include case studies from your coursework, part-time jobs, or even mock sales pitches to make yourself stand out when you apply to Mix Labs UK Ltd.
✨Attend Industry Events
Keep an eye out for local career fairs or networking events specifically aimed at the sales and business development sector. These are perfect for making direct connections; you can show your enthusiasm face-to-face. Plus, you never know – you might meet someone hiring at Mix Labs UK Ltd!
We think you need these skills to ace Trainee Account Manager
Some tips for your application 🫡
Showcase Your Communication Skills:In sales and business development, communication is key. Make sure your CV or cover letter highlights your ability to engage and persuade—think about experiences where you've successfully connected with others, whether it was in school projects or previous roles. We want to see how you can effectively convey your ideas!
Demonstrate Your Passion for Sales:When applying for a trainee role, it’s important to show your enthusiasm for the field. Share any relevant coursework, workshops, or experiences that sparked your interest in sales. We love to see candidates who are keen to learn and grow, so don’t hold back on expressing your passion for the industry!
Tailor Your Application for Mix Labs UK Ltd:Each company has its own style and values. Take some time to research Mix Labs UK Ltd and tweak your CV and cover letter accordingly. Mention aspects of their business that resonate with you, and highlight how your goals align with theirs. It shows you’ve done your homework and genuinely want to be part of their team!
Keep It Concise and Engaging:As a trainee, we know you’re just starting out, so keep your application clear and to the point. Avoid jargon and lengthy paragraphs; instead, opt for bullet points or short sentences that get your message across quickly. A well-structured application helps us capture your potential without getting lost in the details!
How to prepare for a job interview at Mix Labs UK Ltd
✨Know Your Sales Fundamentals
Brush up on your understanding of basic sales concepts and methodologies. Be ready to discuss how you would approach a sales pitch or identify customer needs. They might ask you to role-play a sales scenario, so practice articulating your thoughts clearly.
✨Show Your Drive with Examples
As a trainee, showcasing your enthusiasm is key! Share examples from your experiences, whether in school projects or part-time jobs, where you've demonstrated initiative, teamwork, or a passion for sales. This will help the interviewer see your motivation beyond just skills.
✨Be Prepared for Behavioural Questions
Expect questions focused on your behaviour in past situations. Prepare stories that highlight your problem-solving abilities or how you dealt with challenges. The STAR (Situation, Task, Action, Result) method can help you structure your answers effectively.
✨Research Current Trends in Sales
Stay updated on the latest trends in sales and digital marketing. Having knowledge about current tools or software used in the industry, like CRM systems or lead generation tactics, might impress the interviewers at Mix Labs UK Ltd and show your commitment to learning the trade.
