At a Glance
- Tasks: Manage customer inquiries, create invoices, and support sales meetings.
- Company: Join Mix & Blend Catering, a vibrant catering business since 2014.
- Benefits: Enjoy remote work, flexible hours, and discounts on catering services.
- Why this job: Be part of a dynamic team, enhance your skills, and make an impact in the food industry.
- Qualifications: Experience in sales administration and proficiency in Microsoft Office required.
- Other info: Part-time role with potential for growth; must have your own laptop.
Mix & Blend Catering is a growing corporate and events food catering business founded in 2014. We need a dedicated experienced Sales Administrator to manage the day-to-day practice on which the business relies. This role will vary from being the first point of contact for all enquiries, general management, and sales meetings with the marketing manager. An excellent level of customer service is required, along with an organised approach and a great eye for detail.
The Role
- Handle all incoming calls and emails.
- Handle customer and supplier communication in a prompt and timely fashion.
- Create/amend/send invoices.
- Manage catering order calendar.
- Manage delivery driver dispatch information.
- Manage the Director's calendar and workload.
- Manage client Excel sheets and invoices.
- Review current processes and systems to organise and simplify where possible, improving efficiency.
- Review and update company procedure and policy documents.
- Excel reports and data entry.
- Monitor and upload content to the website.
- Attend sales meetings with new and existing clients.
- Create and upload content for social media, website, and newsletters.
- B2B Calls.
The Person
The suitable candidate will have previous experience of working in a Sales Administration role. Desirable experience in the food industry (i.e., catering) is preferred but not essential. You must be organised, reliable, and have an excellent customer service approach when dealing with customers and high-end clients and suppliers. A good sense of humour and professionalism is essential.
You will also need qualifications in the following:
- Level 2 - 3 qualification in MS Word, One Drive, SharePoint, and Outlook plus knowledge of Access.
- Advanced level in Microsoft Excel.
- Good understanding of working with websites WIX and WordPress.
- Experience in creating reports to show company performance and client accounts.
- Honesty, discretion, and a self-starting attitude.
- Experience in office accounting and expenses.
- Marketing - Social media, website, and cold calling.
Hours: 3 days a week (4 hours per day) initially, increasing to 4 days per week. 6 months probation is required. 10am - 2pm Tues, Wed, and Thurs. Must be able to be flexible.
Employment Status: Able to supply your own Windows laptop with MS Office, internet, and unlimited telephone landline connection. We will provide a landline phone with an answering machine to take and make calls. Expenses will be by agreement for travel.
Location: Remote Working (Would prefer candidate to live in London as you will be required to attend sales meetings with clients).
Part-time hours: 16 per week.
Job Types: Part-time, Temp – Permanent.
Salary: £14.00ph.
Additional pay: Discount on Catering, Commission of any new orders you submit, Opportunity to work at events.
Benefits: Work from home, but will have to attend meetings at client offices in Central London and surrounding areas.
Schedule: Tues, Wed, and Thurs – 10am – 2pm.
Ability to commute: To meet once a month for 1:1, Attend Sales / Follow up meetings with new and existing clients, B2B Lead Generation sales meeting.
Education: A-Level or equivalent (Preferred).
Experience: Personal Assistant: 2yrs (Preferred), Microsoft Excel Advance: 2 years (Essential), Microsoft Office: 2 years (Essential), Office Management: 2 years (Preferred), Administrative: 2 years (Essential), Procedure and Policy Writing: 1yr (Desirable).
Reference ID: MBCPA1
Sales & Marketing Administrator (Greater London) employer: Mix & Blend Catering
Contact Detail:
Mix & Blend Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Marketing Administrator (Greater London)
✨Tip Number 1
Familiarise yourself with the catering industry, especially if you have any experience or knowledge about food services. This will help you engage more effectively during interviews and demonstrate your understanding of the business.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as advanced proficiency is essential for this role. Consider creating sample reports or data entries to showcase your abilities during discussions with the hiring team.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you successfully managed client relationships or resolved issues, as this will highlight your suitability for the role.
✨Tip Number 4
Since the role involves social media and content management, consider creating a portfolio of your previous work or ideas for their online presence. This proactive approach can set you apart from other candidates.
We think you need these skills to ace Sales & Marketing Administrator (Greater London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer service. Emphasise any previous roles in the food industry or similar environments, as well as your proficiency in Microsoft Office applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific examples of how you've improved processes in past roles and your approach to customer service.
Highlight Technical Skills: Clearly outline your qualifications in MS Word, One Drive, SharePoint, Outlook, and especially your advanced skills in Microsoft Excel. If you have experience with WIX or WordPress, make sure to include that too.
Show Enthusiasm for the Role: In your application, express your enthusiasm for working in a catering environment and your willingness to engage with clients. Highlight your flexibility and readiness to attend meetings in Central London.
How to prepare for a job interview at Mix & Blend Catering
✨Showcase Your Customer Service Skills
As the role requires excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain professionalism while being personable.
✨Demonstrate Organisational Abilities
Since the position involves managing calendars and invoices, discuss your organisational strategies. You might want to mention tools or methods you use to keep track of tasks and deadlines, showcasing your attention to detail.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable discussing your experience with Microsoft Office, especially Excel, as well as any familiarity with WIX or WordPress. Be ready to explain how you've used these tools in previous roles to improve efficiency.
✨Prepare for B2B Sales Conversations
Given that the role includes B2B calls and sales meetings, practice articulating your approach to lead generation and client engagement. Think about how you can convey your understanding of the catering industry, even if it's not extensive.