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- Tasks: Manage sales inquiries, invoices, and client communications while supporting the marketing manager.
- Company: Join Mix & Blend Catering, a vibrant catering business thriving since 2014.
- Benefits: Enjoy remote work, flexible hours, and discounts on catering services.
- Why this job: Be part of a dynamic team, enhance your skills, and make an impact in the food industry.
- Qualifications: Experience in sales administration and advanced Microsoft Excel skills are essential.
- Other info: Part-time role with potential for growth; must have your own laptop and internet.
Mix & Blend Catering is a growing corporate and events food catering business founded in 2014. We need a dedicated experienced Sales Administrator to manage the day-to-day practice on which the business relies. This role will vary from being the first point of contact for all enquiries, general management, and sales meetings with the marketing manager. The role requires an excellent level of customer service, accompanied by an organised administrator with a great eye for detail who can raise invoices.
The Role
- Handle all incoming calls and emails.
- Handle customer and supplier communication in a prompt and timely fashion.
- Create/amend/send invoices.
- Manage catering order calendar.
- Manage delivery driver dispatch information.
- Manage the Director's calendar and workload.
- Manage client Excel sheets and invoices.
- Review current processes and systems to organise and simplify where possible, improving efficiency.
- Review and update company procedure and policy documents.
- Excel reports and data entry.
- Monitor and upload content to the website.
- Attend sales meetings with new and existing clients.
- Create and upload content for social media, website, and newsletters.
- B2B Calls.
The Person
The suitable candidate will have previous experience of working in a Sales Administration role. Desirable experience in working in the food industry (i.e., catering) but not essential. You must be organised, reliable, and have an excellent customer service approach when dealing with customers and high-end clients and suppliers, with a good sense of humour, and always professional. You will also need qualifications in the following:
- Level 2 - 3 qualification in MS Word, One Drive, SharePoint, and Outlook plus knowledge of Access.
- Advanced level in Microsoft Excel.
- Good understanding of working with websites WIX and WordPress.
- Experience in creating reports (e.g., to show company performance and client accounts).
- Honesty, discretion, and a self-starting attitude.
- Experience in office accounting and expenses.
- Marketing - Social media, website, and cold calling.
Hours: 3 days a week (4 hours per day) initially, increasing to 4 days per week. 6 months probation is required. 10am - 2pm Tues, Wed, and Thurs. Must be able to be flexible.
Employment Status: Able to supply your own Windows laptop with MS Office, internet, and unlimited telephone landline connection. We will provide a landline phone with an answering machine to take and make calls. Expenses will be by agreement for travel.
Location: Remote Working (Would prefer candidate to live in London as you will be required to attend sales meetings with clients).
Part-time hours: 16 per week.
Job Types: Part-time, Temp – Permanent.
Salary: £14.00ph.
Additional pay: Discount on Catering, Commission of any new orders you submit, Opportunity to work at events.
Benefits: Work from home, but will have to attend meetings at client offices in Central London and surrounding areas.
Schedule: ~ Tues, Wed, and Thurs – 10am – 2pm.
Ability to commute: To meet once a month for 1:1 Attend Sales / Follow up meetings with new and existing clients, B2B Lead Generation sales meeting.
Education: ~ A-Level or equivalent (Preferred).
Experience: Personal Assistant: 2yrs (Preferred), Microsoft Excel Advance: 2 years (Essential), Microsoft Office: 2 years (Essential), Office Management: 2 years (Preferred), Administrative: 2 years (Essential), Procedure and Policy Writing: 1yr (Desirable).
Contact Detail:
Mix & Blend Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales And Marketing Administrator (Permanent)
✨Tip Number 1
Familiarise yourself with the catering industry, even if you don't have direct experience. Understanding the nuances of food service and client expectations can give you an edge in conversations during interviews.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially advanced functions. Being able to demonstrate your proficiency in creating reports and managing data will be crucial in this role.
✨Tip Number 3
Prepare to discuss your customer service approach in detail. Think of specific examples where you've successfully managed client relationships or resolved issues, as this will showcase your suitability for the role.
✨Tip Number 4
Since the role involves social media and content management, consider creating a small portfolio of your previous work or ideas for their online presence. This proactive approach can set you apart from other candidates.
We think you need these skills to ace Sales And Marketing Administrator (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration and customer service. Emphasise any previous roles in the food industry, even if they are not essential, and showcase your organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention specific skills like your proficiency in Microsoft Excel and experience with invoicing, as well as your ability to manage multiple tasks efficiently.
Showcase Relevant Skills: In your application, clearly outline your qualifications in MS Office, particularly Excel, and any experience with website management tools like WIX or WordPress. Highlight your attention to detail and customer service approach.
Prepare for Potential Questions: Think about how you would handle common scenarios in a sales administration role, such as managing client communications or creating reports. Be ready to discuss your problem-solving skills and how you can improve processes.
How to prepare for a job interview at Mix & Blend Catering
✨Showcase Your Customer Service Skills
As the role requires excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain professionalism and a good sense of humour, especially when dealing with high-end clients.
✨Demonstrate Organisational Abilities
The position demands strong organisational skills. Discuss your experience in managing calendars, handling multiple tasks, and streamlining processes. You might want to mention any tools or methods you use to stay organised, such as digital calendars or task management software.
✨Familiarise Yourself with Relevant Software
Since the job requires proficiency in Microsoft Office, especially Excel, and familiarity with WIX and WordPress, brush up on these tools before the interview. Be ready to discuss how you've used them in previous roles, particularly in creating reports or managing data.
✨Prepare for B2B Sales Conversations
Given that the role involves attending sales meetings and making B2B calls, practice discussing your approach to sales and lead generation. Think about how you would engage potential clients and what strategies you would employ to follow up effectively.
