Miu Miu - Senior Stock controller - Selfridges

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

To be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.

RESPONSIBILITIES

1. Ensure the care and protection of the product according to company guidelines.
2. Day-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiency.
3. Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines.
4. Prepare the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levels.
5. Prepare the flow of the damaged products, not sellable product (On Hold, Consignment …), products under repair.
6. Organize the Packaging and Stationery physically and on the IT systems.
7. Organize the Display objects system.
8. Participate in the correct management of Uniforms flow.
9. Participate in the correct management of Gifts flow.
10. Correct protection and packaging of the product both inside the store and for transfers, including E-Commerce shipments.
11. Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced.
12. Support in the prompt investigation in the event of system negatives.
13. Manage the flow of the product and the related documentation, recording their movement in the IT system.
14. Participate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing.
15. Support the management of the warehouse activities related to sales.
16. Ensure security and cleanliness of the warehouse.
17. Support the Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager).
18. Support Sales Associates in the sales process and collaborate with the Visual Merchandising team in case of need.
19. Maintain contacts and relationships with the providers used.
20. Keep updates and organize the archive on a monthly basis.
21. Comply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters.

KNOWLEDGE AND SKILLS

1. Experience in a similar role with luxury womens ready to wear experience.
2. Passion for human relations and sales.
3. Problem solving, curiosity and interest in luxury/fashion, art and design.
4. Experience of building a long-lasting relationship with clients.
5. Ability to work in a team as well as alone.
6. Excellent communication and interpersonal skills.
7. Passion and knowledge of the managed product category.
8. Fluent spoken English expected. Other languages desirable.

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