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For Companies At a Glance
- Tasks: Deliver exceptional luxury customer experiences and build meaningful relationships.
- Company: Join the iconic Prada Group, a leader in luxury fashion since 1913.
- Benefits: Enjoy a creative work environment with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team that values curiosity, excellence, and diversity.
- Qualifications: Experience in luxury retail and strong communication skills are essential.
- Other info: Embrace an omni-channel approach and engage with clients both in-store and online.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB PURPOSE
As Miu Miu Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.
You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Miu Miu.
You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.
RESPONSIBILITIES
KNOWLEDGE AND SKILLS
Similar experience within a luxury or premium brand
Understanding of luxury customer service
Experience in building a long-lasting relationship with clients
Being able to work in a team as well as alone
Excellent communication and interpersonal skills
Fluency in English
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
MIU MIU Client Advisor RTW, Selfridges employer: Miu Miu
Contact Detail:
Miu Miu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MIU MIU Client Advisor RTW, Selfridges
✨Tip Number 1
Familiarise yourself with Miu Miu's brand philosophy and values. Understanding the essence of the brand will help you convey its message effectively to clients, making you a more compelling candidate.
✨Tip Number 2
Stay updated on current fashion trends and competitors in the luxury market. This knowledge will not only enhance your conversations with customers but also demonstrate your passion for the industry during interviews.
✨Tip Number 3
Practice your customer service skills by engaging with luxury brands in your area. This hands-on experience will give you insights into high-end customer interactions, which is crucial for the role of Client Advisor.
✨Tip Number 4
Network with professionals in the luxury retail sector. Building relationships with individuals already working in similar roles can provide valuable insights and potentially lead to referrals for the position at Miu Miu.
We think you need these skills to ace MIU MIU Client Advisor RTW, Selfridges
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Miu Miu's brand philosophy and values. Familiarise yourself with their history, culture, and product offerings. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in luxury retail or customer service. Be specific about how your skills align with the responsibilities of a Client Advisor, such as building relationships and exceeding sales targets.
Showcase Communication Skills: Since excellent communication is key for this role, make sure to highlight your interpersonal skills in your application. Provide examples of how you've successfully interacted with clients or resolved complaints in past positions.
Personalise Your Application: Tailor your cover letter to reflect your understanding of the luxury fashion industry and your enthusiasm for working at Miu Miu. Mention specific aspects of the job description that resonate with you and explain why you would be a great fit for the team.
How to prepare for a job interview at Miu Miu
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of Miu Miu's history, values, and product offerings. This knowledge will not only impress the interviewers but also help you convey the brand philosophy effectively during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service, especially in a luxury setting. Highlight how you went above and beyond to meet client needs and foster relationships, as this is crucial for the role.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales achievements and how you exceeded targets in previous roles. Use specific metrics or examples to illustrate your success, as this will show your potential to contribute to the store's overall performance.
✨Embrace the Omni Channel Mindset
Familiarise yourself with the concept of omni-channel retailing and be prepared to discuss how you can integrate both in-store and online experiences for clients. This shows that you understand the modern retail landscape and are ready to adapt to it.
