At a Glance
- Tasks: Lead ServiceNow projects, ensuring top-notch governance and quality standards.
- Company: Join a dynamic team at a leading financial technology firm.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with global stakeholder engagement and career advancement opportunities.
- Why this job: Make a real impact by optimising automation and enhancing risk management solutions.
- Qualifications: 5+ years in ServiceNow with strong risk management knowledge and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking an experienced Senior ServiceNow Engineer with specific experience of implementing and supporting the GRC modules, IRM, BCM and TPRM. Reporting to the ServiceNow Platform Manager, this role is a critical addition to the existing ServiceNow Core team.
Responsibilities
- Served as SME for the ServiceNow product set, ensuring development and operational delivery meet governance and quality standards.
- Managed day‑to‑day technical aspects of the ServiceNow Product suite with a focus on GRC.
- Translated business requirements into technical solutions that optimize automation and integration.
- Triage and estimate incoming enhancement and request tickets for the platform.
- Ensured all enhancements and integrations adhered to out‑of‑the‑box best practice and maintained a high Health Scan score.
- Provided technical governance, guidance and approval for changes submitted for review.
- Oversaw preparation for and testing of platform upgrades.
- Worked with process owners to ensure smooth transition of process automations and integrations.
- Leveraged platform releases to deliver measurable cost savings or improvements.
- Identified opportunities to enhance other products for efficiency gains through automation and streamlining.
- Designed and performed hands‑on development of complex and critical solutions.
- Addressed audit and IT security requirements specific to EMEA and Tokyo Head Office.
- Created and maintained documentation, including policies, processes, procedures and technical reference material.
- Ensured training materials and guides were available for the platform.
- Provided oversight of development and administrative tasks performed by junior and off‑shore team members.
- Maintained and nurtured relationships with stakeholders across the region and globally.
Qualifications
- 5+ years of technical experience implementing and supporting ServiceNow.
- In‑depth understanding of the IRM module.
- Strong knowledge of risk management and ServiceNow best practices.
- Expertise in root‑cause analysis and problem‑solving techniques.
- Proven experience ensuring compliance with regulatory standards in the financial/technology sector; experience with DORA a plus.
- Exceptional communication, leadership and collaboration skills for cross‑functional teamwork.
- Degree level education, ideally in Information Technology, Computer Science, Engineering or related field.
- Relevant and current ServiceNow certifications.
- Familiarity with ITIL and COBIT frameworks.
- Experience working in regulated environments (finance, insurance or critical infrastructure).
- Excellent written and verbal communication skills, including presentation skills.
- Strong analytical and problem‑solving skills.
- Excellent attention to detail and accuracy.
- Results‑driven with strong accountability.
- Ability to operate with urgency and prioritise work accordingly.
- Structured and logical approach to work.
- Excellent interpersonal skills.
We are open to considering flexible working requests in line with organisational requirements.
Vice President, Risk Specialist Senior ServiceNow Engineer employer: Mitsubishi UFJ Financial Group
As a leading employer in the financial technology sector, we offer a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that values diverse perspectives. Located in a vibrant area, we provide flexible working arrangements and a supportive atmosphere, making us an excellent choice for professionals seeking meaningful and rewarding careers.
Contact Details:
Mitsubishi UFJ Financial Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vice President, Risk Specialist Senior ServiceNow Engineer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Mitsubishi UFJ Financial Group looking for candidates who are engaged and informed.
We think you need these skills to ace Vice President, Risk Specialist Senior ServiceNow Engineer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Mitsubishi UFJ Financial Group. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Mitsubishi UFJ Financial Group
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Mitsubishi UFJ Financial Group’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
