Operational Resilience Testing & Assurance Analyst

MUFG is seeking an Operational Resilience Testing and Assurance Analyst to join their EMEA Operations Office in London. This is a unique opportunity for you to play a pivotal role in strengthening the organisation's resilience framework across multiple entities, ensuring robust alignment with PRA/FCA requirements and the EU Digital Operational Resilience Act (DORA). You will be part of a knowledgeable and supportive team that values collaboration, inclusivity, and continuous learning. The position offers exposure to a wide range of stakeholders, from Service Owners to senior management, providing you with the chance to build meaningful professional relationships while contributing to regulatory readiness and service continuity. Flexible working opportunities and ongoing training are available to help you grow your skills and progress your career within a truly global environment.

Key Responsibilities:

• Support the coordination and execution of operational resilience and business continuity testing activities by maintaining detailed schedules, preparing essential documentation, and assisting with the facilitation of exercises across multiple business units.
• Assist in pre-testing preparations including the development of test packs, scenario documentation, and proactive engagement with relevant stakeholders to ensure all parties are well-informed and aligned.
• Help identify vulnerabilities or weaknesses uncovered during testing processes by ensuring all actions are meticulously documented, tracked through to closure, and evidenced for audit purposes.
• Maintain effective working relationships with Service Owners, Resource Owners, and Operational Resilience Coordinators to support seamless delivery of resilience requirements throughout the organisation.
• Act as a dependable point of contact for operational resilience testing coordination, ensuring alignment with related activities such as disaster recovery planning and cyber security testing initiatives.
• Contribute actively to building awareness and understanding of operational resilience by supporting internal communications campaigns and participating in training initiatives designed for staff at all levels.
• Assist in ensuring that all testing activities adhere strictly to internal policies as well as external regulatory expectations including UK Operational Resilience requirements and DORA guidelines.
• Support the documentation and ongoing maintenance of operational resilience processes, procedures, and methodologies so that they remain current, accurate, and fit for purpose.
• Contribute thoughtfully to governance activities by preparing materials for forums, maintaining accurate records of testing outcomes, actions taken, and lessons learned for continuous improvement.

Qualifications:

• Previous experience in a resilience or risk-related role is preferred but not essential; enthusiasm for learning about operational resilience frameworks is highly valued.
• Minimum GCSE (or equivalent) in core academic subjects is required; A Level (or equivalent) qualifications are desirable for this position.
• Excellent communication skills are essential for engaging effectively with colleagues at all levels across multiple entities.
• A results-oriented approach combined with a strong sense of accountability ensures tasks are completed accurately and on time.
• A proactive attitude towards work enables you to prioritise tasks efficiently even when faced with competing deadlines or urgent requests.
• Outstanding interpersonal skills allow you to build trust-based relationships within teams as well as with external stakeholders.
• Meticulous attention to detail ensures accuracy in documentation, reporting, and record-keeping at every stage of the process.
• The ability to remain calm under pressure helps you perform reliably during high-stakes testing exercises or when managing conflicting demands.
• Proficiency in Microsoft PowerPoint and Excel supports your ability to prepare clear presentations, reports, and data analyses.