Vice President - Infrastructure Architect in London

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The Platform, Cloud and Database department is responsible for delivering, operating and continuously improving the core technology foundations that support all enterprise applications and services. The function brings together platform engineering, cloud services and database operations to provide secure, resilient and scalable infrastructure across the organisation.

The department ensures that compute, storage, operating systems, cloud environments and database platforms are designed, maintained and governed to high standards of availability, performance, compliance and operational excellence. It plays a critical role in maintaining technology stability, enabling modernisation and supporting strategic transformation initiatives.

MAIN PURPOSE OF THE ROLE

The Platform, Cloud and Database Technical Delivery Lead is responsible for management and technical delivery on large, strategic, high profile and complex Infrastructure projects. The role manages the planning and execution of technical elements across cross-portfolio programs and services. You will work in close collaboration with relevant Programme / Project Manager for change initiatives. Planning and execution include working with multiple Security, IT, Change Management and other leadership / stakeholders and a variety of Architects and Engineering technical SMEs to identify, plan, impact analyse and deliver initiatives.

Deliverables include, but are not limited to:

• Coordinate technical requirements and manage the technical delivery of Infrastructure projects within the Project Manager’s agreed scope, cost and timescale.
• Support the project portfolio providing architecture, design, engineering and implementation support.
• Ensure the solution design and delivery aligns to strategy, roadmaps, standards, security policies and best practices of the organisation.
• Provide the Project Manager with the creation of work breakdown structures (WBS), cost estimation for new projects, technical recommendations, impact assessments, feasibility studies and status reports.

KEY RESPONSIBILITIES

In this role, you will be responsible for Platform, Cloud and Database technical delivery across MUFG’s banking arm and Securities business under a dual-hat arrangement. Under this arrangement, you will act and make decisions on behalf of both the Bank and the Securities business, subject to the same remit and level of authority, and irrespective of the entity which employs you. Key responsibilities include, but are not limited to:

• Provide specialized technical guidance, establish technical delivery goals and set reasonable delivery timeframes.
• Interpret relevant regulatory, requirements and security, design and technical best practices and translate these to business aligned Infrastructure programme requirements.
• Provide SME technical escalation for core Platform, Cloud and Database technologies.
• Responsible for the definition, documentation and safe technical execution of projects, working closely with the allocated Programme / Project Manager. Actively participating in all phases of the project.
• Provide technical expertise to Project Managers to ensure that requirements and quality plans are prepared and maintained and tracked accordingly.
• Analyse accuracy of technical demands, work in progress, take action to ensure targets are met within safety and quality procedures, including hand-over to business and operational supports teams where appropriate.
• Work with Level 3 to define strategies and plans, ensuring plans are aligned to the strategic goals of both the Business and Technology.
• Provide effective investigation and technical resolutions for any issues that may occur as part of the project lifecycle.
• Investigate potential and actual service problems that may arise from implementation and recommend solutions. Follow formal procedures to plan and test proposed solutions.
• Manage the technical delivery of projects within the agreed technical scope, cost and timescale across Bank and Securities.

WORK EXPERIENCE

Essential:

• Highly skilled architect / engineer with a comprehensive background in Platform, Cloud and Database technologies.
• Strong Infrastructure delivery background with evidence of successful technical delivery across multiple workstreams within the Infrastructure Platform, Cloud and Database space.
• Experience in managing the technical delivery for multiple workstreams with broad scope, ambiguity, and high degree of difficulty.
• Possessing high level of analytical ability where problems are typically unusual and difficult.
• Ability to maintain a working knowledge of Platform, Cloud and Database principles and elements.
• Demonstrable experience of senior stakeholder management and relevant management reporting.
• Ability to coach team members and stakeholders through technical knowledge transfer and constructive feedback to address issues ranging from maintenance and Platform, Cloud and Database performance to high visibility issues impacting manage users.
• Experience in working in a high-pressure environment to deliver first class services.
• Familiar with the specific standards associated with an IT practitioner’s current role: e.g. Health and safety standards; change management; incident management and problem management standards; and common service focused frameworks such as ITIL Version 3.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

Essential:

• Experience in leading technical and non-technical SMEs.
• Understanding of various project management frameworks, methodologies and principles e.g. Waterfall, Agile, Scrum, Kanban etc.
• Wide range of Platform, Cloud and Database Infrastructure technical skills to be able to bring together technical teams in the production of a clear, achievable, cost-effective and supportable design.
• Must be able to represent Infrastructure with credibility whilst guiding on the best technical solutions, tailoring business requirements to meet best practice and our technical standards.
• Experience in project and development methodologies.
• Experience planning and prioritising multiple work streams in response to rapidly developing and changing portfolios.
• Planning own work and the work of others (including third parties) to ensure delivery to time and cost.
• Can create agreed technical plans for others to follow, documenting actions required for simple to complex problems, confirms correct functionality, supervising other SME’s where required.
• Turning business problems into optimal technical designs, aligning user needs with systems requirements and organisational goals.
• Experience of supplier and third-party risk management.
• Solid analytical/problem-solving skills with capability to identify solutions to unusual and complex problems.
• Experience of designing and implementing solutions with one or more of the following technologies: Linux, Windows, MSSQL, Oracle, Azure, OCI, AWS, VMWare, Nutanix, MongoDB, Snowflake, SAP Sybase, Dell EMC Powerstore, Dell EMC Isilon and Rubrik.
• Experience leading Platform, Cloud and Database projects.
• Experience with complex Platform, Cloud and Database environments and advanced trouble shooting.

Education / Qualifications:

Essential:

• Degree educated and / or recent technology focused qualifications with industry experience.
• Excellent general knowledge of IT Infrastructure (hardware, software, database, networking and cloud technologies).

Beneficial:

• An ITIL qualification, preferably Foundation at version 3 or above.

PERSONAL REQUIREMENTS

You are a leader and an expert in delivery of Platform, Cloud and Database frameworks and associated key solutions. A demonstrable passion for Platform, Cloud and Database Infrastructure. Excellent communication/leadership/interpersonal skills; results driven and with strong sense of accountability. You are experienced in engaging and persuading teams to accept and participate in best-in-class architecture and operations. Data driven, ability to analyze data needed to effectively measure progress against the execution of objectives. You successfully convey technical information in an understandable way that generates results. A troubleshooter who proactively removes roadblocks and pursues solutions to problems that stand in the way. You value and develop trusted relationships at every operational level. The ability to operate with urgency and priorities work accordingly. Strong decision-making skills, the ability to demonstrate sound judgement. A structured and logical approach to work; Strong problem-solving skills. A creative and innovative approach to work. Excellent presentation skills and excellent attention to detail and accuracy. The ability to manage large workloads and tight deadlines. A calm approach, with the ability to perform well in a pressurised environment.

We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.