Director, Head of Technology Resilience and Production Operations

Director, Head of Technology Resilience and Production Operations

Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Mitsubishi UFJ Financial Group

At a Glance

  • Tasks: Lead the strategy for technology resilience and production operations to enhance service stability.
  • Company: Join MUFG, a global leader in banking with a commitment to trust and innovation.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of banking.
  • Other info: Be part of a global team driving transformation and best practices in banking.
  • Why this job: Make a real impact on business continuity and customer satisfaction in a dynamic environment.
  • Qualifications: Proven leadership experience in technology resilience and operational excellence.

The predicted salary is between 60000 - 80000 Β£ per year.

The Head of Technology Resilience and Production Operations, Director is accountable for defining and executing the Technology Resilience and Production Operations strategy to strengthen MUFG's technological service stability, mitigating risks to business continuity whilst handling the complexities of the business landscape.

The role holder will work collaboratively with colleagues in EMEA and across the globe to create an Enterprise Technology Resilience and Production Operations Centre of Excellence platform function to further enhance resilience and existing production operations.

The Head of Technology Resilience and Production Operations will strengthen the resiliency and control landscape through the automation of embedded controls and with an agile approach to delivering resilience enhancements, improving service stability and security, increasing velocity and speed with the ability to commoditise on a global scale.

The role holder will heighten customer satisfaction through the protection of revenue, safeguarding MUFG's reputation and vision to become 'the worlds most trusted Bank' and ensuring continued regulatory confidence.

The role holder will work with the Head of Digital Engineering Services and Solutions Department Head to deliver transformation through a reliable, robust, sustainable, scalable and efficient operating model by leveraging best practices.

The role holder will be accountable for launching and promoting Technology Resilience and Production Operation offerings to MUFG business lines including communications, education and service readiness.

They will own and lead the investment planning of Technology Resilience related projects and programmes measuring the effectiveness of these services delivered.

This is a Leadership position and an integral part of the Digital Engineering Solutions and Services Leadership team maintain compliance and regulatory obligations.

Planning

Director, Head of Technology Resilience and Production Operations employer: Mitsubishi UFJ Financial Group

MUFG is an exceptional employer located in London, offering a dynamic work environment that prioritises employee growth and development. With access to international networks, cutting-edge resources, and ongoing training opportunities, employees are empowered to reach their full potential. The company fosters a culture of inclusivity and diversity, ensuring that every voice is heard and valued, making it an ideal place for those seeking meaningful and rewarding careers in financial crime risk and compliance.

Mitsubishi UFJ Financial Group

Contact Details:

Mitsubishi UFJ Financial Group Recruitment Team

We think you need these skills to ace Director, Head of Technology Resilience and Production Operations

Technology Resilience Strategy
Production Operations Management
Risk Mitigation
Business Continuity Planning
Collaboration
Centre of Excellence Development
Automation of Controls