Culture Communications Specialist, AVP

Responsibilities

• Partner with HR, Culture Committee workstream leads and other key management stakeholders, with guidance from the Head of Internal Communications EMEA, to develop and execute a comprehensive, innovative and engaging communications programme to support EMEA Culture initiatives (e.g. Employee Survey, DEI targets, and build further appreciation of the employee experience).
• Translate complex business information into clear, engaging narratives for diverse employee audiences across EMEA.
• Partner with key stakeholders to deliver innovative communications aligned with MUFG’s values and Employee Value Proposition ambitions.
• Strengthen leadership visibility on Culture topics through planned communication campaigns, events and channels.
• Support senior leaders with talking points, internal announcements, and presentation materials.
• Create high‑quality content for channels including email, newsletters, intranet, videos, digital channels, EMEA‑wide town halls, and major employee updates.
• Build engagement by showcasing culture milestones, achievements and colleague stories.
• Maintain and enhance MUFG’s intranet and digital content, ensuring a consistent tone of voice and strong user experience around Culture content.
• Develop new, engaging content for the external MUFG website to enhance the promotion of MUFG’s Culture strategies and Employee Value Proposition (EVP) to prospective employees, clients, etc.
• Use analytics and feedback to measure communication effectiveness and support continuous improvement.
• Collaborate with front office, HR and other functional teams for communications advisory and execution, in support of regional strategic priorities.
• Ensure key dates, reporting deadlines, events and achievements are effectively communicated.
• Ensure alignment with wider Corporate Communications and Brand strategies.
• Leverage and share content with global colleagues in support of strategic priorities.
• Provide communication advice and best practice guidance to stakeholders at all levels.
• Manage multiple communication projects simultaneously, ensuring timely, high‑quality delivery.

Qualifications and Experience

• Significant experience in internal or corporate communications within large, complex organisations (financial or professional services preferred).
• Demonstrated ability to develop and deliver communications that drive clarity, alignment, and engagement.
• Proven experience managing multiple projects in a fast‑paced, evolving environment.
• Experience creating communications that support behaviour change and employee engagement.
• Proven ability to build strong relationships and work collaboratively across teams.
• Comfortable engaging with and advising senior leaders; strong commercial awareness and diplomacy.
• Strong writing, editing and storytelling skills with outstanding attention to detail.
• Strategic yet hands‑on communicator who can balance vision with detailed execution.
• Strong relationship‑builder with energy, creativity and discipline.
• Comfortable working across all levels and functions, helping elevate employee understanding and connection.
• Highly organised, self‑motivated and able to work to tight deadlines.
• Strong project management and prioritisation skills.
• Seen as a proactive, trusted partner and an agent for change.
• Strong proficiency with MS Word, Excel, PowerPoint, Teams and Copilot.
• Excellent writing, editing and critical thinking skills.

Education: Bachelor’s degree or equivalent experience.

Other Information: We are open to considering flexible working requests in line with organisational requirements.