Vice President, Head of External Communications EMEA - 13 month Fixed Term Contract in City of Westminster

The role supports MUFG's strategic priorities by delivering clear, engaging communications that deepen and enhance understanding of regional strategy, builds trust with external stakeholders and strengthens MUFG's reputation.

Responsibilities

• Accountable for the development and execution of the overall external communications strategy for EMEA as well as regional plans for target markets.
• Deliver consistent and meaningful proactive media relations opportunities including interviews, events, background briefings.
• Own all corporate social media activity including drafting, posting, monitoring and reporting as well as directing content and the strategy behind it.
• Plan and execute strategy for senior leadership LinkedIn activity including drafting copy, liaising for sign-off, monitoring and reporting.
• Own media monitoring system, including managing the distribution of daily media clippings.
• Manage all inbound media requests including crisis and issue responses.
• Advise and support with potential and realised issues or crises and produce, where required, external communications output.
• Play an active role in MUFG's crisis management process and act as silver team member.
• Manage all external communications content including press releases, briefing documents, Q&A and reactive statements.
• Support and advise the business on any change and issues management.
• Liaise with colleagues globally – Group, Americas and Asia.
• Manage regional agency relationships, reflecting business requirements and KPIs.
• Manage flow of content in content planner, overseeing schedule and coordinating with global colleagues as required.
• Oversee creation of regular reporting on external comms metrics, management risk frameworks and associated reporting.
• Support Head of Corporate Communications – EMEA, with the CEO/executive agenda when required.

Qualifications

• Significant experience in corporate communications within large, complex organisations; financial or professional services preferred.
• Demonstrated ability to develop and deliver communications that drive clarity, alignment and engagement.
• Proven experience managing multiple projects in a fast-paced, evolving environment.
• Extensive media handling skills and experience required.
• Established relationships with EMEA financial media.
• Crisis communications experience.
• Comfortable engaging with and advising senior leaders; strong commercial awareness and diplomacy.
• Track record at running corporate social media accounts, developing content, working to a strategy and developing audiences; must be an effective communicator with high attention to detail, capable of writing clearly and concisely across channels.
• Ability to use sound judgement to gather, manage and impart information to external audiences consistent with MUFG's messages and positioning.
• Excellent networker with an ability to get along with people.
• Highly organised, self-motivated and able to work to tight deadlines.
• Strong project management and prioritisation skills.
• Strong critical thinking and communication planning skills.
• Track record of developing talent.
• Curious, sense of humour, positive attitude.

Education / Qualifications: Essential

• Bachelor's degree or equivalent experience.

Personal Requirements

• Excellent communication skills.
• Results driven, with a strong sense of accountability.
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly.
• Strong decision-making skills, the ability to demonstrate sound judgement.
• Strong problem-solving skills.
• A creative and innovative approach to work.
• Excellent interpersonal skills.
• Excellent attention to detail and accuracy.
• A calm approach, with the ability to perform well in a pressurised environment.
• Team-first approach and highly collaborative.
• A confident approach, with the ability to provide clear direction to your team.
• Excellent managerial/leadership experience.
• The ability to lead a high-performing team.
• A strategic approach, with the ability to lead and motivate your team.
• Excellent Microsoft Office skills.

We are open to considering flexible working requests in line with organisational requirements.

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The EMEA Corporate Communications, Brand & Digital department is responsible for executive leadership communications, employee-wide internal communications, brand and reputation management, media relations and MUFG's digital channels.