Director, Payments Regulatory Change Management in City of Westminster

Responsibilities

• The Director will be responsible for managing regulatory change activities on an end‑to‑end basis, from regulatory monitoring and impact analysis through policy formulation, governance approval, and execution support.
• The role acts as a bridge between strategy and execution, ensuring regulatory requirements are translated into actionable and deliverable initiatives, and leading the monitoring and analysis of UK and European payments‑related regulatory and scheme changes.
• Drive regulatory impact assessments in collaboration with business, operations, IT, compliance, and risk functions.
• Support the formulation of regulatory response strategies and implementation roadmaps.
• Review and refine proposed response policies to ensure clarity, feasibility, and regulatory compliance.
• Coordinate and support internal governance and approval processes, including preparation of materials for committees and senior management.
• Support the initiation of regulatory‑driven system development and change projects, including defining scope, objectives, and high‑level plans.
• Provide oversight and guidance to project teams, including PMO‑style support, issue tracking, and dependency management.
• Escalate delivery risks and issues to senior management in a timely and structured manner.
• Act as a key contact point between the London team and global or regional stakeholders.
• Support the Payment Accountable Executive designated in London in fulfilling its regulatory and governance accountabilities, through analysis, documentation, stakeholder coordination, and execution support.
• As duties and responsibilities change, the job description will be reviewed and amended in consultation with the role holder.
• Carry out other duties within the scope, spirit, and purpose of the role as requested by the line manager or Department Head.
• We are open to considering flexible working requests in line with organisational requirements.

Qualifications

• Strong experience in payments, transaction banking, or regulatory change management within a financial institution.
• Solid knowledge of EMEA payments regulations and industry practices.

Preferred Qualifications

• Experience in managing regulatory change initiatives and working with governance and approval processes.
• Proven ability to coordinate complex, cross‑functional initiatives.
• Strong analytical, communication, and stakeholder management skills.

Education & Qualifications

• Bachelor's Degree.

Personal Requirements

• Excellent communication skills.
• Results driven, with a strong sense of accountability.
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly.
• Strong decision‑making skills, the ability to demonstrate sound judgement.
• A structured and logical approach to work.
• Strong problem‑solving skills.
• A creative and innovative approach to work.
• Excellent interpersonal skills.
• The ability to manage large workloads and tight deadlines.
• Excellent attention to detail and accuracy.
• A calm approach, with the ability to perform well in a pressurised environment.
• Strong numerical skills.
• Excellent Microsoft Office skills (especially Excel & PowerPoint).
• A confident approach, with the ability to provide clear direction to the team.
• Excellent managerial/leadership experience.
• The ability to lead a high performing team.
• A strategic approach, with the ability to lead and motivate the team.
• The ability to articulate and implement the vision/strategy for GPCO.

About Mitsubishi UFJ Financial Group (MUFG)

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we have 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.