Assistant Vice President, Business Management and Planning in City of Westminster

A key role in the Operations Business Management team to ensure smooth running of Operations. Take lead in coordinating management information, general administration and process improvement initiatives.

Responsibilities

• Support the smooth running of EMEA Operations.
• Coordinate across Operations to keep key policy and procedure documents updated, e.g. Operations Business Continuity, Internal Organisation Charts & Internal policy documents.
• Establish Operations Balanced Scorecard (BSC) to align KPIs with local, regional and global targets; monitor results and develop plans in collaboration with stakeholders to deliver results.
• Develop presentation materials articulating key initiatives for various stakeholders, including Town Halls and Senior Executives.
• Lead projects supporting and representing EMEA Operations in wider programmes.
• Analyse current operational processes and identify areas for improvement.
• Implement process improvements to enhance productivity and reduce costs.
• Support in cost control management of Operations, including expense reporting, tracking and challenging costs.
• Lead in enhancing and rolling out the Skills Matrix.
• Maintain and update Operations' Intranet pages to ensure accurate and up-to-date information.
• Management Information: coordinate with key stakeholders to identify relevant KPIs and risk indicators (quantitative and qualitative) to produce high-level management reports.
• Develop, design, and maintain effective PowerBI dashboards and reports.
• Analyse complex data sets to identify trends, patterns, and insights; ensure data accuracy and integrity across reporting solutions.
• The role holder will be assessed in accordance with the employing entity's performance framework with input from the dual-hat entity as relevant.
• As duties evolve, the job description will be reviewed in consultation with the role holder; carry out other duties within the scope, spirit and purpose of the role as requested by the line manager or Department Head.
• Follow regulatory requirements applicable to ensure each business is supported and to maintain the legal entity integrity of MUFG Bank and MUS.
• Identify and resolve conflicts in needs between MUFG Bank and MUFG Securities EMEA plc, escalating as required.

Personal Requirements

• Strong communication (verbal and written), analytical and numerical skills.
• Strong Outlook, PowerPoint and MS Word skills.
• Problem solving and decision making skills.
• Adaptable and flexible to suit the needs of the role, including minimum three days in office.
• Alignment to MUFG Values: Integrity & Responsibility, Professionalism & Teamwork, Challenge ourselves to grow.
• Alignment to EMEA Cultural Principles: Client Centric, People Focused, Listen Up, Speak Up, Innovate & Simplify.
• Experience in a regulated and organisationally complex environment preferred, ideally financial services.
• A proactive, motivated self-starter capable of learning quickly and working independently.
• Ability to work well under pressure, manage large workloads, prioritise, and meet tight deadlines.
• Discretion in handling sensitive matters.
• Minimum 2-3 years of experience in data analysis, with a focus on PowerBI.
• Excellent analytical, critical thinking, and problem-solving skills.
• Strong communication skills for presenting data-driven insights to non-technical stakeholders.