At a Glance
- Tasks: Support sales with technical expertise and create accurate quotations for customers.
- Company: Join Mitsubishi Electric, a global leader in energy and automation technologies.
- Benefits: Enjoy flexible working, generous leave, and comprehensive health insurance.
- Other info: Be part of a diverse team with exciting social events and growth opportunities.
- Why this job: Make a real impact on sustainable solutions while developing your career.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 36000 - 60000 € per year.
About us:
Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we're creating "Changes for the Better." Join us to make a real impact for a smarter, sustainable future.
Want to know more about the company? Take a look here: MITSUBISHI ELECTRIC UNITED KINGDOM
Role summary:
The Pre-Sales Technical Engineer is a key part of the work winning process for the commercial sales network. Presales technical support engineers exist in every region and work together in regional teams to serve the local customer base, offering technical, design and selection advice as well as providing quotations and working closely with the regional sales and operations teams. As a collective, the PST Engineer have prime accountability for the level pre-sales tendering and bid management support offered to a wide range of customers seeking support when purchasing any of the commercial sales network solutions. The PST Engineer will utilise appropriate resources, processes and tools to ensure best in industry service levels and standards are achieved. This role will report to a regional presales technical team leader who will in turn report to the regional business manager.
Skills/Responsibilities:
- Technical product support for a wide range of customers and colleagues.
- Communicating by email, phone and face to face to resolve issues and answer queries.
- Accompanying sales partners on customer visits and calls to enhance work winning capabilities.
- Collectively managing the local presales technical inbox to ensure customers get a response within the agreed service level.
- Produce technically and commercially accurate quotations within required response times.
- To strive for continuous improvement, working with your team leader and regional business manager to suggest changes to processes and systems to improve efficiency and service.
- To highlight any situation affecting the ability to meet customer service levels to the team leader and regional business manager.
- Assist the sales and operations teams during new product launches, product changeovers, aged stock promotions and/or stock shortages etc.
- Highlight system issues and/or processes which affect ability to prepare quotations.
- Ensure you work to the LES values and standards.
- To ensure that record keeping in CM2 (CRM) is up to date and all primary fields are completed, for customer profiles, projects and quotations.
Experience:
- Strong product knowledge.
- Industry experience (desirable)
- Mathematical and problem solving skills.
- Knowledge of markets in which we operate, the customers whom we serve and the factors that influence their decision making/the contractual chain will equip a pre-sales technical engineer with the required level of understanding to make a significant difference to the demand creation and capture stages of the sales process.
- Communication skills are therefore vital to this role, both written and oral, a pre-sales technical engineer will need to be able to converse with colleagues at all levels and to form strong relationships.
- This is a work winning role and will be expected to develop and maintain customer relationships and can represent the company in a multitude of situations.
- Being IT literate with the full range of Microsoft office programmes and the ability to use CRM systems are skills that are also required.
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
- Pension.
- Life Assurance.
- Group Income Protection Scheme.
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi's very own discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
- Cycle to Work Scheme.
- Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
- Employee Assistance Programme including additional services Eldercare & Best Doctors.
Equality and Diversity
As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
Technical Presales Engineer in Reigate employer: Mitsubishi Electric
Mitsubishi Electric is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, we provide extensive benefits including generous annual leave, flexible working options, and comprehensive health coverage, all while contributing to a sustainable future through our cutting-edge technologies. Join us in the UK, where you can make a meaningful impact in a supportive environment that values diversity and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Presales Engineer in Reigate
✨Tip Number 1
Network like a pro! Reach out to current employees at Mitsubishi Electric on LinkedIn or through industry events. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Mitsubishi Electric’s products and recent projects. We want to show that we’re not just interested, but genuinely excited about what they do.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on those technical questions and how we can showcase our problem-solving skills. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After the interview, shoot a thank-you email to express our appreciation. It’s a great way to keep us on their radar and show our enthusiasm for the role.
We think you need these skills to ace Technical Presales Engineer in Reigate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Presales Engineer role. Highlight relevant experience and skills that match the job description, especially your technical product knowledge and communication skills.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully supported sales processes in the past and how you can contribute to our mission of creating 'Changes for the Better'.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention your mathematical and problem-solving skills. We want to see how you approach challenges and find solutions, as this is key to the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Mitsubishi Electric
✨Know Your Tech Inside Out
As a Technical Presales Engineer, you’ll need to demonstrate strong product knowledge. Brush up on Mitsubishi Electric's offerings and be ready to discuss how they can solve customer problems. Familiarise yourself with the technical specifications and benefits of the products you'll be supporting.
✨Master Your Communication Skills
This role requires excellent communication skills, both written and oral. Practice articulating complex technical concepts in simple terms. You might be asked to explain how a product works or how it can benefit a customer, so being clear and concise is key.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss past experiences where you've successfully resolved technical issues or improved processes. Think of specific examples that highlight your mathematical and problem-solving skills, as these will be crucial in this role.
✨Understand the Customer Landscape
Research the markets Mitsubishi Electric operates in and the types of customers they serve. Be ready to discuss factors that influence their decision-making. This knowledge will help you connect with the interviewers and show that you’re genuinely interested in the role.
