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- Tasks: Support sales teams with technical advice and manage customer queries effectively.
- Company: Join Mitsubishi Electric, a global leader in innovative technologies.
- Benefits: Enjoy 25 days annual leave, competitive salary, and professional growth opportunities.
- Other info: Collaborative team environment with opportunities for continuous improvement.
- Why this job: Make a real impact by helping customers with cutting-edge solutions.
- Qualifications: Strong communication skills and IT literacy are essential.
The predicted salary is between 30000 - 40000 £ per year.
Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.”
The Pre-Sales Technical Engineer is a key part of the work winning process for the commercial sales network. Presales technical support engineers exist in every region and work together in regional teams to serve the local customer base, offering technical, design and selection advice as well as providing quotations and working closely with the regional sales and operations teams.
As a collective, the PST Engineer have prime accountability for the level pre-sales tendering and bid management support offered to a wide range of customers seeking support when purchasing any of the commercial sales network solutions.
Responsibilities include:
- Providing technical product support for a wide range of customers and colleagues.
- Communicating by email, phone and face to face to resolve issues and answer queries.
- Collectively managing the local presales technical inbox to ensure customers get a response within the agreed service level.
- Striving for continuous improvement, working with your team leader and regional business manager to suggest changes to processes and systems to improve efficiency and service.
- Assisting the sales and operations teams during new product launches, product changeovers, aged stock promotions and/or stock shortages.
- Ensuring that record keeping in CM2 (CRM) is up to date and all primary fields are completed for customer profiles, projects and quotations.
Knowledge of markets in which we operate, the customers whom we serve and the factors that influence their decision making/the contractual chain will equip a pre-sales technical engineer with the required level of understanding to make a significant difference to the demand creation and capture stages of the sales process.
Communication skills are therefore vital to this role, both written and oral, a pre-sales technical engineer will need to be able to converse with colleagues at all levels and to form strong relationships. Being IT literate with the full range of Microsoft office programmes and the ability to use CRM systems are skills that are also required.
Generous annual leave allowance - 25 days per year, plus.
Technical Medical Engineer in Reigate employer: Mitsubishi Electric
Contact Detail:
Mitsubishi Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Medical Engineer in Reigate
✨Tip Number 1
Network like a pro! Reach out to current employees at Mitsubishi Electric on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Mitsubishi Electric’s products and recent projects. Being able to discuss how your skills as a Technical Medical Engineer can contribute to their innovations will definitely impress.
✨Tip Number 3
Show off your communication skills! During interviews, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to connect with both technical and non-technical colleagues, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Mitsubishi Electric.
We think you need these skills to ace Technical Medical Engineer in Reigate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Medical Engineer role. Highlight relevant experience and skills that match the job description, especially in technical support and communication.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Use it to showcase your understanding of the industry and how your background aligns with our mission at Mitsubishi Electric.
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and effectively. Avoid jargon and keep it straightforward.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Mitsubishi Electric
✨Know Your Tech Inside Out
As a Technical Medical Engineer, you’ll need to demonstrate your understanding of the technical aspects of the role. Brush up on the products and technologies Mitsubishi Electric offers, especially those related to energy and automation. Be ready to discuss how these technologies can solve customer problems.
✨Showcase Your Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with colleagues or customers in the past, whether it was resolving issues or providing technical support.
✨Understand the Market and Customers
Familiarise yourself with the markets Mitsubishi Electric operates in and the types of customers they serve. This knowledge will help you answer questions about how you can contribute to the sales process and improve customer satisfaction.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of specific situations where you’ve had to manage multiple tasks or resolve conflicts, and be prepared to explain your thought process and outcomes.