Technical Engineer Network in Reigate

Technical Engineer Network in Reigate

Reigate Full-Time 30000 - 40000 £ / year (est.) No home office possible
Mitsubishi Electric

At a Glance

  • Tasks: Support sales teams with technical advice and manage customer queries effectively.
  • Company: Join Mitsubishi Electric, a global leader in innovative technologies.
  • Benefits: Enjoy 25 days annual leave, competitive salary, and career development opportunities.
  • Other info: Collaborative environment with opportunities for continuous improvement and growth.
  • Why this job: Be part of a team that drives positive change in energy and automation.
  • Qualifications: Strong communication skills and IT literacy are essential.

The predicted salary is between 30000 - 40000 £ per year.

Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.”

The Pre-Sales Technical Engineer is a key part of the work winning process for the commercial sales network. Presales technical support engineers exist in every region and work together in regional teams to serve the local customer base, offering technical, design and selection advice as well as providing quotations and working closely with the regional sales and operations teams.

As a collective, the PST Engineer have prime accountability for the level pre-sales tendering and bid management support offered to a wide range of customers seeking support when purchasing any of the commercial sales network solutions.

Responsibilities include:

  • Providing technical product support for a wide range of customers and colleagues.
  • Communicating by email, phone and face to face to resolve issues and answer queries.
  • Collectively managing the local presales technical inbox to ensure customers get a response within the agreed service level.
  • Striving for continuous improvement, working with your team leader and regional business manager to suggest changes to processes and systems to improve efficiency and service.
  • Assisting the sales and operations teams during new product launches, product changeovers, aged stock promotions and/or stock shortages.
  • Ensuring that record keeping in CM2 (CRM) is up to date and all primary fields are completed for customer profiles, projects and quotations.

Knowledge of markets in which we operate, the customers whom we serve and the factors that influence their decision making/the contractual chain will equip a pre-sales technical engineer with the required level of understanding to make a significant difference to the demand creation and capture stages of the sales process.

Communication skills are therefore vital to this role, both written and oral, a pre-sales technical engineer will need to be able to converse with colleagues at all levels and to form strong relationships. Being IT literate with the full range of Microsoft office programmes and the ability to use CRM systems are skills that are also required.

Generous annual leave allowance - 25 days per year, plus.

Technical Engineer Network in Reigate employer: Mitsubishi Electric

Mitsubishi Electric is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its 850 UK employees. With a strong focus on employee growth, the company provides extensive training opportunities and encourages continuous improvement, making it an ideal place for those looking to advance their careers in the energy and automation sectors. Located in the UK, employees benefit from a generous annual leave allowance and the chance to be part of a global leader committed to creating 'Changes for the Better.'
Mitsubishi Electric

Contact Detail:

Mitsubishi Electric Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Engineer Network in Reigate

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Technical Engineer role.

Tip Number 2

Practice your pitch! You never know when an opportunity might pop up, so be ready to explain why you’re the perfect fit for the role. Keep it concise, highlight your skills, and show your enthusiasm for Mitsubishi Electric’s mission.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.

We think you need these skills to ace Technical Engineer Network in Reigate

Technical Support
Pre-Sales Engineering
Bid Management
Customer Relationship Management (CRM)
Communication Skills
Team Collaboration
Problem-Solving Skills
Market Knowledge
Microsoft Office Proficiency
Record Keeping
Process Improvement
Product Launch Support
Attention to Detail
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Engineer Network role. Highlight relevant experience and skills that match the job description, especially in technical support and communication.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your understanding of the industry and how your background aligns with our mission at Mitsubishi Electric.

Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Use concise language and structure your application well to demonstrate your written communication skills.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you receive updates directly from us!

How to prepare for a job interview at Mitsubishi Electric

Know Your Tech Inside Out

As a Technical Engineer Network, you’ll need to demonstrate your understanding of the technologies Mitsubishi Electric offers. Brush up on their products, especially in energy and automation, and be ready to discuss how they can benefit customers. This shows you’re not just familiar with the tech but can also apply it in real-world scenarios.

Master the Art of Communication

Since communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare to explain complex technical concepts in simple terms, as you’ll need to engage with colleagues and customers alike. Consider doing mock interviews with friends to refine your delivery.

Showcase Your Problem-Solving Skills

Be prepared to discuss past experiences where you’ve resolved technical issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help interviewers see your analytical skills and how you approach challenges.

Familiarise Yourself with CRM Systems

Since keeping records in CRM systems is part of the job, make sure you’re comfortable discussing your experience with such tools. If you haven’t used a specific system before, do some research on common features and functionalities. This will show your willingness to learn and adapt.

Technical Engineer Network in Reigate
Mitsubishi Electric
Location: Reigate

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