At a Glance
- Tasks: Process customer orders and track deliveries using SAP and System 43.
- Company: Join a dynamic team at Mitsubishi with a focus on customer satisfaction.
- Benefits: Enjoy 25 days annual leave, flexible working options, and private medical insurance.
- Other info: Participate in fun social events and enjoy career growth opportunities.
- Why this job: Be the vital link between customers and sales, making a real impact.
- Qualifications: Organised, detail-focused, and confident in communication.
The predicted salary is between 25200 - 30800 £ per year.
About the Role
In order to support the Sales Channels achieve sales budgets and company targets, the Operations Coordinator is responsible for processing customers' purchase orders on the 'SAP GUI' system and System 43, efficiently and in a timely manner, whilst fulfilling all order requirements.
Following this Operations Coordinators will follow up all orders to ensure the delivery has been made on time and in full.
Requirements
Key Responsibilities
- Processing customer orders using
- SAP
- Tracking orders and managing backorders
- Following up deliveries and providing ETA updates
- Acting as a first point of contact for customers, VARs and Account Managers
- Handling customer calls, emails and account queries
- Managing returns, damages, invoice queries and delivery issues
- Working with logistics teams to resolve queries within agreed SLAs
We're looking for someone who is
- Organised and detail-focused
- Confident communicating by phone and email
- Customer-focused and professional
- Comfortable using IT systems
- Able to manage multiple tasks
- A positive team player with a willingness to learn
Benefits
- In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
- Pension.
- Life Assurance.
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi's very own discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
- Cycle to Work Scheme.
- Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
Operations Coordinator employer: Mitsubishi Electric
Mitsubishi Electric is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Croydon. With a strong commitment to employee growth, we provide extensive benefits including generous annual leave, private medical insurance, and opportunities for professional development, making it an ideal place for those looking to build a meaningful career in engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Mitsubishi Electric and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Mitsubishi Electric!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Mitsubishi Electric keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Mitsubishi Electric:This is your chance to really connect with the team at Mitsubishi Electric. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Mitsubishi Electric
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Mitsubishi Electric.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Mitsubishi Electric that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Mitsubishi Electric. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
