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- Tasks: Support customers and colleagues in Service and Maintenance administration and scheduling.
- Company: Join Mitsubishi Electric, a global leader in energy and automation technologies.
- Benefits: Enjoy 25 days annual leave, competitive salary, and opportunities for growth.
- Why this job: Make a real impact on customer experiences and shape the future of service.
- Qualifications: Previous scheduling experience and strong multitasking skills required.
- Other info: Be part of a passionate team dedicated to innovative solutions.
The predicted salary is between 30000 - 40000 £ per year.
Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.”
We have a fantastic opportunity to join our Service and Maintenance team where you will be supporting customers & colleagues in all aspects of Service and Maintenance administration and site visit scheduling. You will be able to directly influence the customer journey and your feedback will help to shape the future vision for the customer experience, working in collaboration with all Service and Maintenance regions to ensure an industry leading customer experience.
We are looking for someone who is enthusiastic, highly motivated and is passionate about creating an innovative customer experience, building strong relationships with customers and who strives for continuous improvement. You must show pride and passion in the Mitsubishi Electric brand and the products which provide renewable solutions to heating and cooling.
- Raise Sales Orders within SAP and work orders within Field Service to enable scheduling of engineers.
- Raise Purchase Orders for materials, parts and sub-contractor labour.
- Provide support to other regions as and when required.
Previous scheduling experience within the same or similar field service sector is essential. Excellent time management, multitasking skills and ability to meet deadlines set. Excellent business sense, commercial awareness and negotiation skills are also required.
Desirable skills include SAP / CRM / Previous experience in a refrigeration / air conditioning / chiller sector. IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint).
Generous annual leave allowance - 25 days per year, plus.
Admin Service Specialist in Manchester employer: Mitsubishi Electric
Contact Detail:
Mitsubishi Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Service Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitsubishi Electric on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Mitsubishi Electric's latest projects and innovations. Show us that you're not just passionate about the role but also about the company’s mission to create 'Changes for the Better'.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to customer service and administration. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us that you’re genuinely interested in joining the team.
We think you need these skills to ace Admin Service Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Admin Service Specialist role. Highlight any previous scheduling experience and your familiarity with SAP or CRM systems, as these are key to impressing us.
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your enthusiasm for the Mitsubishi Electric brand. Share why you’re passionate about creating an innovative customer experience and how you can contribute to our mission of 'Changes for the Better'.
Showcase Your Skills: Don’t forget to mention your excellent time management and multitasking abilities. We want to see how you’ve successfully managed deadlines in the past, especially in a field service environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mitsubishi Electric
✨Know Your Stuff
Before the interview, make sure you understand Mitsubishi Electric's products and services. Familiarise yourself with their innovations in energy and automation. This will not only show your enthusiasm but also help you connect your skills to their needs.
✨Showcase Your Scheduling Skills
Since the role involves scheduling engineers and managing service orders, be ready to discuss your previous experience in this area. Prepare specific examples of how you've successfully managed schedules and improved processes in past roles.
✨Demonstrate Customer Focus
Mitsubishi Electric values a strong customer experience. Think of instances where you've gone above and beyond for customers. Be prepared to share these stories to highlight your passion for creating innovative customer experiences.
✨Brush Up on Your IT Skills
As the job requires proficiency in SAP and Microsoft packages, ensure you're comfortable discussing your experience with these tools. If you have any relevant certifications or training, mention them to reinforce your technical capabilities.