At a Glance
- Tasks: Support sales with technical expertise and create accurate quotations for customers.
- Company: Join Mitsubishi Electric, a global leader in energy and automation technologies.
- Benefits: Enjoy 25 days annual leave, flexible working, and comprehensive health benefits.
- Other info: Dynamic team environment with opportunities for growth and innovation.
- Why this job: Make a real impact on sustainable solutions while developing your career.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 40000 - 50000 £ per year.
About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future.
Role summary: The Pre-Sales Technical Engineer is a key part of the work winning process for the commercial sales network. Presales technical support engineers exist in every region and work together in regional teams to serve the local customer base, offering technical, design and selection advice as well as providing quotations and working closely with the regional sales and operations teams. As a collective, the PST Engineer have prime accountability for the level pre-sales tendering and bid management support offered to a wide range of customers seeking support when purchasing any of the commercial sales network solutions. The PST Engineer will utilise appropriate resources, processes and tools to ensure best in industry service levels and standards are achieved. This role will report to a regional presales technical team leader who will in turn report to the regional business manager.
Skills/Responsibilities:
- Technical product support for a wide range of customers and colleagues.
- Communicating by email, phone and face to face to resolve issues and answer queries.
- Accompanying sales partners on customer visits and calls to enhance work winning capabilities.
- Collectively managing the local presales technical inbox to ensure customers get a response within the agreed service level.
- Produce technically and commercially accurate quotations within required response times.
- To strive for continuous improvement, working with your team leader and regional business manager to suggest changes to processes and systems to improve efficiency and service.
- To highlight any situation affecting the ability to meet customer service levels to the team leader and regional business manager.
- Assist the sales and operations teams during new product launches, product changeovers, aged stock promotions and/or stock shortages etc.
- Highlight system issues and/or processes which affect ability to prepare quotations.
- Ensure you work to the LES values and standards.
- To ensure that record keeping in CM2 (CRM) is up to date and all primary fields are completed, for customer profiles, projects and quotations.
Experience:
- Strong product knowledge.
- Industry experience (desirable).
- Mathematical and problem solving skills.
- Knowledge of markets in which we operate, the customers whom we serve and the factors that influence their decision making/the contractual chain will equip a pre-sales technical engineer with the required level of understanding to make a significant difference to the demand creation and capture stages of the sales process.
- Communication skills are therefore vital to this role, both written and oral, a pre-sales technical engineer will need to be able to converse with colleagues at all levels and to form strong relationships.
- This is a work winning role and will be expected to develop and maintain customer relationships and can represent the company in a multitude of situations.
- Being IT literate with the full range of Microsoft office programmes and the ability to use CRM systems are skills that are also required.
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
- Pension.
- Life Assurance.
- Group Income Protection Scheme.
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi’s very own discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
- Cycle to Work Scheme.
- Sports.
Technical Presales Engineer in Surrey employer: Mitsubishi Electric - UK
Mitsubishi Electric is an exceptional employer, offering a dynamic work environment where innovation meets sustainability. As a Technical Presales Engineer, you will benefit from generous annual leave, flexible working options, and comprehensive health insurance, all while contributing to meaningful projects that drive positive change. With a strong focus on employee growth and a collaborative culture, you'll have the opportunity to develop your skills and make a real impact in the energy and automation sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Presales Engineer in Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, make sure you can clearly explain what you bring to the table. Tailor your message to highlight how your skills align with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking and let’s land that job together!
We think you need these skills to ace Technical Presales Engineer in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Presales Engineer role. Highlight relevant experience and skills that match the job description, like your technical product knowledge and communication skills. We want to see how you can make a real impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with Mitsubishi Electric's mission. Don’t forget to mention any specific projects or achievements that showcase your abilities.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. As a Technical Presales Engineer, problem-solving is key, so we want to see how you approach issues and find solutions that benefit customers.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll be one step closer to joining our team!
How to prepare for a job interview at Mitsubishi Electric - UK
✨Know Your Stuff
Make sure you brush up on your technical product knowledge before the interview. Understand the solutions Mitsubishi Electric offers and how they fit into the market. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of communication, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on explaining technical concepts in simple terms. This will prepare you for the various interactions you'll have with customers and colleagues.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've solved problems in a technical context. Think about challenges you've faced in previous roles and how you overcame them. This will demonstrate your ability to think critically and adapt, which is crucial for a Pre-Sales Technical Engineer.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the team dynamics, the tools they use, or how they measure success in the role. Asking questions shows your enthusiasm and helps you gauge if the company culture aligns with your values.
