At a Glance
- Tasks: Support residential products through maintenance, repairs, and upgrades while ensuring top-notch customer service.
- Company: Join Mitsubishi Electric, a global leader in energy and automation technologies.
- Benefits: Enjoy 25 days annual leave, flexible working options, and comprehensive health insurance.
- Other info: Be part of a diverse team with excellent career growth opportunities and fun social events.
- Why this job: Make a real impact on sustainable living while developing your skills in a dynamic environment.
- Qualifications: NVQ Level 2 or 3 in Domestic Heating & Plumbing or relevant experience required.
The predicted salary is between 36450 - 44550 £ per year.
About us
Mitsubishi Electric is a global innovator in energy, automation and building technologies.
From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK.
With 150,000 employees worldwide and 850 in the UK, we're creating "Changes for the Better." Join us to make a real impact for a smarter, sustainable future.
Want to know more about the company? Take a look here: MITSUBISHI ELECTRIC UNITED KINGDOM
Role summary
The Residential site service engineer carries out the tasks related to supporting the Mitsubishi Electric range of residential products and solutions.
The main focus of the role will be on Planned preventative maintenance and fault finding and repair works.
Additional areas will be
- Warranty works
- Remedial works
- Unit replacements & system upgrades
- Emergency call outs
Skills/Responsibilities
- Perform all activities in-line with high customer service centricity, department standards and company principles.
- Achieve high levels of maintenance, repair and system upgrade standards
- Provide clear problem solving and remedial works suggests with effective and clear conclusions and recommendations
- Wherever possible, carry out a "first time fix"
- Produce concise, well written technical reports that are submitted on time and in full.
- Achieve high levels of H&S compliance in line with company and industry requirements
- Effectively problem solve on the customer's behalf
- Proactively maintain a high level of product knowledge on all aspects of the LES Residential product range.
Experience
- NVQ Level 2 or 3 in Domestic Heating & Plumbing (6189) or demonstratable heating industry experience
- Good knowledge of the U. K. heating industry
- Good knowledge of U. K. building and water regulations
- G3 Domestic Unvented Hot Water qualification
- Electrical qualifications – (Part P or Equivalent)
- Full clean driving license
- Proficient IT and Microsoft Office skills
- Recognised HVAC Service and Maintenance qualifications
- Good knowledge of Health & Safety and safe systems of work, (IOSH, NEBOSH)
- Experience working with members of the public and the sensitivities of working in their homes
- Knowledge of system design and application and sizing is desirable but not essential
- Knowledge of renewable heating systems (Air Source Heat Pumps) is desirable but not essential
- F Gas and/or NVQ Level 2 in refrigerant & air conditioning is desirable but not essential
- In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
- Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
- Pension.
- Life Assurance.
- Group Income Protection Scheme.
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
- Access to Mitsubishi's very own discount platform.
- Colleague Referral Scheme.
- Holiday Buy.
- Long Service Awards.
- Cycle to Work Scheme.
- Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
- Employee Assistance Programme including additional services Eldercare & Best Doctors.
- Equality and Diversity
As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.
Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
Site Services Engineer employer: Mitsubishi Electric - UK
Mitsubishi Electric United Kingdom is an excellent employer for aspiring engineers, offering a hands-on apprenticeship that fosters practical skills in lift maintenance and repairs. With a strong commitment to employee development, you will benefit from a supportive work culture that prioritises safety and teamwork, alongside opportunities for career progression in a dynamic engineering environment.
StudySmarter Expert Advice🤫
We think this is how you could land Site Services Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Site Services Engineer role you’re after at Mitsubishi Electric - UK.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Mitsubishi Electric - UK a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Mitsubishi Electric - UK.
✨Apply Through Company Websites
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We think you need these skills to ace Site Services Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Site Services Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Mitsubishi Electric - UK a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Mitsubishi Electric - UK specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Mitsubishi Electric - UK
✨Brush Up on Core Engineering Principles
Before heading into the interview with Mitsubishi Electric - UK, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Mitsubishi Electric - UK want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
