At a Glance
- Tasks: Support sales teams with technical advice and manage customer queries effectively.
- Company: Join Mitsubishi Electric, a global leader in innovative technologies.
- Benefits: Enjoy 25 days annual leave, competitive salary, and career development opportunities.
- Other info: Collaborative environment with opportunities for continuous improvement and growth.
- Why this job: Be part of a team that drives positive change in energy and automation.
- Qualifications: Strong communication skills and IT literacy are essential.
The predicted salary is between 35000 - 45000 € per year.
Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.”
The Pre-Sales Technical Engineer is a key part of the work winning process for the commercial sales network. Presales technical support engineers exist in every region and work together in regional teams to serve the local customer base, offering technical, design and selection advice as well as providing quotations and working closely with the regional sales and operations teams.
As a collective, the PST Engineer have prime accountability for the level pre-sales tendering and bid management support offered to a wide range of customers seeking support when purchasing any of the commercial sales network solutions.
Responsibilities include:
- Providing technical product support for a wide range of customers and colleagues.
- Communicating by email, phone and face to face to resolve issues and answer queries.
- Collectively managing the local presales technical inbox to ensure customers get a response within the agreed service level.
- Striving for continuous improvement, working with your team leader and regional business manager to suggest changes to processes and systems to improve efficiency and service.
- Assisting the sales and operations teams during new product launches, product changeovers, aged stock promotions and/or stock shortages.
- Ensuring that record keeping in CM2 (CRM) is up to date and all primary fields are completed for customer profiles, projects and quotations.
Knowledge of markets in which we operate, the customers whom we serve and the factors that influence their decision making/the contractual chain will equip a pre-sales technical engineer with the required level of understanding to make a significant difference to the demand creation and capture stages of the sales process.
Communication skills are therefore vital to this role, both written and oral, a pre-sales technical engineer will need to be able to converse with colleagues at all levels and to form strong relationships. Being IT literate with the full range of Microsoft office programmes and the ability to use CRM systems are skills that are also required.
Generous annual leave allowance - 25 days per year, plus.
Technical Engineer Network in Reigate employer: Mitsubishi Electric - UK
Mitsubishi Electric is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among its 850 UK employees. With a strong commitment to employee growth, the company provides extensive training opportunities and encourages continuous improvement, making it an ideal place for those seeking meaningful careers in technology and engineering. Located in a vibrant environment, employees benefit from a generous annual leave allowance and the chance to be part of a global leader dedicated to creating 'Changes for the Better.'
StudySmarter Expert Advice🤫
We think this is how you could land Technical Engineer Network in Reigate
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Technical Engineer role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions related to technical support and sales processes. We want you to feel confident and ready to impress when it’s your turn to shine!
✨Tip Number 3
Show off your skills! Create a portfolio or a presentation that highlights your technical knowledge and past projects. This can really set you apart from other candidates and give potential employers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board at Mitsubishi Electric!
We think you need these skills to ace Technical Engineer Network in Reigate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Engineer Network role. Highlight relevant experience and skills that match the job description, especially in technical support and communication.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Use it to showcase your understanding of the commercial sales network and how your background aligns with our mission at Mitsubishi Electric.
Showcase Your Communication Skills:Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and effectively. Use professional language but keep it friendly and approachable.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mitsubishi Electric - UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to network systems and the products Mitsubishi Electric offers. Be prepared to discuss specific technologies and how they can benefit customers. This will show that you're not just familiar with the basics, but that you can provide valuable insights.
✨Master the Art of Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member where you explain complex technical concepts in simple terms. This will help you demonstrate your ability to connect with colleagues and customers alike.
✨Showcase Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully resolved technical issues or improved processes. Be ready to share these stories during the interview to illustrate your proactive approach and ability to work under pressure.
✨Familiarise Yourself with CRM Systems
Since keeping records in CRM systems is part of the job, make sure you understand how these systems work. If you have experience with any CRM software, be prepared to discuss it. If not, do a bit of research to show your willingness to learn and adapt.
