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- Tasks: Support scheduling and administration for service teams, ensuring smooth operations and customer satisfaction.
- Company: Join Mitsubishi Electric, a global leader in innovative energy and automation solutions.
- Benefits: Enjoy 25 days annual leave, flexible working options, and comprehensive health benefits.
- Other info: Join a vibrant workplace with fun social events and opportunities for career growth.
- Why this job: Be at the heart of a dynamic team, making a real difference in service delivery.
- Qualifications: Experience in admin or customer service, with strong IT skills and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.”
You do not need to come from HVAC to succeed in this role, but you do need to be organised, calm under pressure, and good at keeping lots of moving parts under control. Maybe you have worked in admin, service support, scheduling, coordination, customer service, or a busy office role where getting the details right really matters. Maybe you have helped book appointments, organise diaries, raise orders, chase updates, or keep customers informed when plans change. If you like being at the centre of a busy team, keeping things moving, and helping turn plans into action, this could be a great next step.
You will play an important role in helping our service and maintenance teams stay organised, respond quickly, and deliver a professional experience to customers:
- Support the scheduling of engineers and service visits, helping make sure work is booked and completed on time.
- Help manage planned and urgent work, keeping customers and colleagues updated when priorities change.
- Work closely with teams such as credit control, warranty, and sales to help sort issues out quickly.
- Keep service administration accurate and up to date so jobs can move through the process properly.
- Help support colleagues across different regions when needed.
- Spot problems early, ask questions, and help keep the day-to-day running smoothly.
Experience in administration, service support, scheduling, coordination, customer service, office support, or a similar role. Good IT skills and confidence using the usual office systems.
Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
Pension. Life Assurance. Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi. Access to Mitsubishi’s very own discount platform. Colleague Referral Scheme. Holiday Buy. Long Service Awards. Cycle to Work Scheme. Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts). Employee Assistance Programme including additional services Eldercare & Best Doctors.
Equality and Diversity: Based on this, Mitsubishi Electric promotes employee diversity through the following measures.
Service Advisor / Admin Support in Manchester employer: Mitsubishi Electric - UK
Contact Detail:
Mitsubishi Electric - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor / Admin Support in Manchester
✨Tip Number 1
Get to know the company! Research Mitsubishi Electric and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to service support and administration. Think about examples from your past experiences that showcase your organisational skills and ability to handle pressure – these are key for the role!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Service Advisor / Admin Support in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Advisor/Admin Support role. Highlight your organisational skills and any relevant experience in admin or customer service. We want to see how you can keep those moving parts under control!
Showcase Your Skills: Don’t forget to mention your IT skills and familiarity with office systems. If you've got experience with scheduling or coordinating tasks, let us know! We love seeing how you can contribute to keeping our service teams organised.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the job. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Mitsubishi Electric - UK
✨Know the Company
Before your interview, take some time to research Mitsubishi Electric. Understand their products, values, and what 'Changes for the Better' means to them. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since the role requires being organised and calm under pressure, prepare examples from your past experiences where you successfully managed multiple tasks or resolved issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with different teams, such as credit control and sales. Share specific instances where you helped coordinate efforts or improved communication among team members to achieve a common goal.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, challenges they face, or how success is measured in this role. This shows you're engaged and thinking ahead about how you can contribute.