Business Operations Administrator in Dudley

Dudley Full-Time On-site

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This is a full time, office based, fixed term role, covering a period of maternity leave.

Benefits

Commencement: ASAP
Full Time Position, 37.5 hours/week, Mon-Fri
Location: Dudley, West Midlands
Travel: Some occasional international travel may be required
Vacation: 33 days (includes bank holidays and end of year closure)
Excellent working conditions
Team Building
7% company pension contribution
Cycle to work and EV car schemes

About Mitsubishi Electric Iconics Digital Solutions, Inc.

Mitsubishi Electric Iconics Digital Solutions, Inc., headquartered in Foxborough, Massachusetts, is a global leader in industrial automation, smart and sustainable buildings, and digital transformation software. Our innovative HMI, SCADA, and Smart Building solutions help organizations around the world visualize, monitor, and optimize their most critical assets and environments.

With a presence in over 100 countries and trusted by more than 70% of Global 500 companies, we’re proud to play a key role in shaping the future of manufacturing, infrastructure, and the built environment sectors. Backed by more than 40 years of technological innovation and deep industry expertise, we deliver flexible, scalable, and high-performance solutions that drive operational efficiency and continuous improvement.

What makes us different is our people. We are a global, collaborative community of innovators, problem-solvers, and forward-thinkers who are passionate about making a meaningful impact. Whether you’re working alongside colleagues across Europe, the Americas, or Asia, you’ll be part of a team that values knowledge sharing, diverse perspectives, and continuous learning.

We are committed to creating an environment where employees can grow, contribute, and thrive—offering opportunities to work on cutting-edge technology, tackle real-world challenges, and help build smarter, more sustainable communities.

As a testament to our excellence and strong partnership with Microsoft, Mitsubishi Electric Iconics Digital Solutions has been recognized as a seven-time Microsoft Partner of the Year award winner.

Join us and be part of a global organization where your ideas matter, your growth is supported, and your work helps shape the future.

We are seeking an Administrative Assistant to support in our company’s day-to-day operations. The Administrator should be highly organised and able to multitask along with having an eye for details and willing attitude. This position will be to provide clerical support to Directors, Managers, Employees and coordinate all daily administrative activities.

Ultimately, a successful Administrator should be able to ensure our office procedures run smoothly.

This position is for Maternity cover for a period of 9-10 months, however as a growing organization, there is a possibility of a permanent role within the business.

Key Responsibilities

General Administrative duties.
Order processing.
Email Management.
Phone Communications – Answering and directing phone calls.
Accounts/Bookkeeping.
Travel Arrangements.
Hospitality.
Building Maintenance.
Customer queries.
Basic Licensing.
Maintaining online filling systems.

Education & Experience

Educated to at least GCSE level to at least a 4 (C) in Mathematics & English
Experience in a similar environment/role is not essential but would be beneficial

Technical Skills

Prioritisation
Flexibility
Accuracy & Attention to Detail
Teamwork
Communication
Polite and willing telephone manner
Microsoft Office software including Word, Excel, and Outlook