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- Tasks: Support IT systems, troubleshoot hardware/software, and maintain server equipment.
- Company: Join a leading software business backed by Mitsubishi Electric Corporation.
- Benefits: Up to £37,000 salary, 33 days vacation, hybrid working, and annual bonuses.
- Why this job: Gain hands-on experience in a global tech environment with growth opportunities.
- Qualifications: Familiarity with Microsoft ecosystem and basic knowledge of DevOps preferred.
- Other info: Dynamic role with potential to expand into Cloud Ops after mastering core tasks.
The predicted salary is between 30000 - 42000 £ per year.
We are a leading software business working with two key systems. The focus for this role will be supporting our internal IT systems, from our office in Dudley, UK, but in collaboration with colleagues around the globe. You will join a truly global business growing with the support of Mitsubishi Electric Corporation.
Responsibilities
- Providing desktop support, including hardware and software troubleshooting.
- Setup, provisioning and general maintenance of end-user laptops, mobile phones and other related IT equipment.
- Maintenance of server room equipment.
- End-user support, and packaging & deployment of software for employee use.
- Handling detected/reported security incidents, managing vulnerabilities and reviewing security systems.
- Processing steps across the user lifecycle from setup to deactivation including support with IT inductions.
- Support with the safeguarding of data and improve reliability of systems and processes.
- This is a broad role and once these areas have been mastered, opportunity may be there to learn and support other areas of our IT Software provision through Cloud Ops.
Skills and Qualifications
- Familiarity or experience of working with the Microsoft ecosystem including on-premises and cloud based programmes.
- Knowledge of Windows operating system.
- Some knowledge or experience of DevOps including Azure and deployment.
- Knowledge of ISO27001 for Information Security Management Systems.
- Automation and scripting through PowerShell, Azure CLI, Bash or similar.
- Networking including firewalls, VLANs, NAT, DNS, DHCP, Wi-Fi, VPN.
The Package
- Commencement: ASAP.
- Full Time Position, 37.5 Hours/Week Mon-Fri.
- Location: Dudley, West Midlands, UK.
- Hybrid working, up to 1 day per week, may be available after completing training and confidence levels are sufficient.
- Up to £37,000 depending on experience.
- Annual bonus up to 4%.
- Vacation – 33 days (Includes Bank holiday and end of year closure).
- Excellent Working Conditions.
- 7% Company pension contributions with a 5% employee contribution.
- Cycle to work and EV salary sacrifice schemes.
We will progress quickly with any applications so make sure you send yours in without delay.
Information Technology Engineer in Dudley employer: Mitsubishi Electric Iconics Digital Solutions UK
Contact Detail:
Mitsubishi Electric Iconics Digital Solutions UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Engineer in Dudley
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common IT scenarios. Think about how you'd troubleshoot issues or handle security incidents. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your passion for tech! Bring examples of projects you've worked on, especially if they relate to the Microsoft ecosystem or DevOps. We love seeing candidates who are genuinely excited about their field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, we’re keen to see your enthusiasm for joining our global team.
We think you need these skills to ace Information Technology Engineer in Dudley
Some tips for your application 🫡
Show Your Passion for IT: Let us know why you're excited about the role! Share your enthusiasm for technology and how it drives you to solve problems. A genuine interest in IT can really make your application stand out.
Tailor Your CV: Make sure your CV reflects the skills and experiences that match our job description. Highlight any relevant experience with Microsoft systems, DevOps, or security management to show us you're a great fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us more about yourself. Explain how your background aligns with our needs and why you want to join StudySmarter. This is your chance to shine and show us your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Mitsubishi Electric Iconics Digital Solutions UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft ecosystem, especially Windows operating systems and cloud-based programmes. Be ready to discuss your experience with troubleshooting hardware and software, as well as any relevant DevOps knowledge you might have.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've handled IT issues in the past. Whether it's desktop support or managing security incidents, having a few stories up your sleeve will demonstrate your ability to think on your feet and resolve problems effectively.
✨Familiarise Yourself with Security Standards
Since the role involves handling security incidents and vulnerabilities, it’s crucial to understand ISO27001 and general information security practices. Be ready to discuss how you would approach safeguarding data and improving system reliability.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s IT infrastructure, team dynamics, and opportunities for growth within the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.