At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Exciting new restaurant merging East London vibes with East Tokyo charm.
- Benefits: Full-time position with opportunities for growth in a vibrant environment.
- Other info: Flexible hours with fun events like karaoke and live DJ sets.
- Why this job: Join a dynamic team and be part of an innovative culinary destination.
- Qualifications: Strong customer service skills and a passion for Japanese cuisine.
The predicted salary is between 30000 - 40000 £ per year.
Set to open in early 2026, Mitsu is a bold new restaurant that merges the vibrant creativity of East London with the authentic charm of East Tokyo’s neighborhood izakayas. Located in the heart of Shoreditch, Mitsu offers a unique dining experience where robata-grilled dishes and kamameshi rice take center stage, complemented by expertly crafted cocktails, premium sake selections, and iced mizuwari tankards. The venue also features a private karaoke room and live DJ sets from local talent, making it a hotspot for socializing and celebration. Whether guests are looking for a casual lunch, a lively dinner, or a late-night escape, Mitsu is designed to be the go-to culinary destination.
Role Description
This is a full-time, on-site position based in London. The job responsibilities include delivering exceptional service to guests, ensuring a seamless dining experience by liaising with the kitchen and bar teams, and upholding the highest hospitality standards. You will play an active role in creating a warm and engaging environment for customers while assisting with daily operations, including managing reservations, supporting events like karaoke and DJ nights, and maintaining the atmosphere of the restaurant. You will also collaborate with team members to resolve any customer concerns and help drive the overall success of Mitsu.
Qualifications
- Strong customer service and hospitality skills, with a passion for creating memorable guest experiences
- Excellent verbal communication and interpersonal skills to interact with diverse customers and team members
- Organizational skills, with attention to detail in handling reservations, events, and daily operations
- Ability to work collaboratively in a fast-paced and dynamic environment
- Flexibility to work evenings, weekends, and holidays to align with the restaurant's operating hours
- An interest in Japanese cuisine and culture, or prior experience in a similar dining environment, is a plus
- Relevant certifications in food safety and hygiene are advantageous
Job Title in London employer: Mitsu London
Mitsu is an exciting new restaurant set to open in Shoreditch, London, where the vibrant spirit of East London meets the authentic charm of Tokyo's izakayas. As an employer, Mitsu offers a dynamic work culture that values creativity and collaboration, providing employees with opportunities for growth in the bustling hospitality sector. With a focus on exceptional service and memorable guest experiences, team members will thrive in an environment that celebrates diversity and fosters a passion for Japanese cuisine and culture.
StudySmarter Expert Advice🤫
We think this is how you could land Job Title in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitsu London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitsu London
Don't be shy about reaching out to Mitsu London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Job Title in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitsu London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitsu London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
