Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support police in custody suites, care for detainees, and assist with rehabilitation.
- Company: Join a vital role in the criminal justice system with a supportive team.
- Benefits: Earn £27,518.40, enjoy fixed shifts, and receive full training on the job.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Empathy, basic IT skills, and a valid driving licence required; previous experience is a plus.
- Other info: Dynamic work environment with opportunities for career progression.
The predicted salary is between 27518 - 27518 £ per year.
Are you interested in working within the criminal justice system in a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees - from supporting them during the time spent in custody, completing forensic samples, and working with other agencies to support and help with detainees' rehabilitation.
Previous experience working within the police/security/armed forces would be beneficial, but we will train you in full on an Initial Training Course even without previous experience. You will be expected to use a computer and various programs competently during your working day. The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
What you can earn:
- Salary of £27,518.40
- Full time - this entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00, Rolling rota available 2 years in advance.
- These patterns are contractually agreed with the customer; whereas there may be opportunities for a part-time or mutually agreed “Bank” contract, we require all employees to work full shifts, and part-time employees still need to carry out some Night shifts.
- You refer a colleague who successfully joins us? That is £150 each time!
What are the minimum requirements:
- Previous Police/Security/forces experience would be beneficial.
- You will just need a reasonable level of spoken and written English and basic numeracy.
- Competent in IT and using a computer.
- Full valid driving licence.
- Must have RTW in UK, lived in UK, British Passport or ILR for 3 years + no gaps out of country more than 3 months.
- All candidates are subject to police vetting checks - clean driving/criminal record is essential.
A little more about the role:
The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs. As well as escorting detainees and making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves. You will be working in a small team alongside Police Officers, whilst also having the support of experienced Senior Custody Detention Officers to learn from.
Training:
Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on FULL PAY. You will then have continued development.
Opportunities for growth:
Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams.
Custody Detention Officer in Worcester employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Detention Officer in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice field, especially those already working as Custody Detention Officers. They can give you insider tips and might even refer you for a position.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the police force and the role of a Custody Detention Officer. Show us that you understand the importance of empathy and support for vulnerable individuals.
✨Tip Number 3
Don’t forget to highlight any relevant experience, even if it’s not directly in policing. Skills from security or armed forces can really set you apart, so make sure we see that in your discussions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Custody Detention Officer in Worcester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working in the criminal justice system shine through. We want to see that you genuinely care about making a difference and supporting vulnerable people.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in custody or policing. We appreciate skills from various backgrounds, so don’t hesitate to showcase what you bring to the table!
Be Clear and Concise: Keep your application straightforward and to the point. We’re looking for clarity in your written communication, so avoid jargon and make sure your key points stand out. This will help us see your competence in using IT and written English.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Make sure you understand what a Custody Detention Officer does. Familiarise yourself with the responsibilities, especially around supporting vulnerable detainees and working alongside police officers. This will help you answer questions confidently and show your genuine interest in making a difference.
✨Show Your Empathy
Since this role involves working with vulnerable people, be prepared to discuss your experiences that demonstrate empathy and understanding. Think of specific examples where you've supported someone in need, whether in a professional or personal context, and share those stories during the interview.
✨Brush Up on IT Skills
As you'll be using various computer programs, it’s essential to showcase your IT competence. If you have experience with specific software or systems, mention them. If not, consider doing a quick refresher on basic IT skills to feel more confident discussing your abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations in custody suites. Practice responses to potential scenarios, such as dealing with a distressed detainee or collaborating with police officers. This will help you think on your feet and demonstrate your problem-solving skills.
