Job Description
Location: Wilmslow Campus, Wilmslow, Manchester
Employer: Mitie – Total Security Management Team
Pay Rate: £12.60 per hour
Contract Type: Permanent, average 42 hours per week
Shift Pattern: 4 on / 4 off nights (19:00-07:00)
Role Overview
Mitie has an excellent opportunity for Security Officers to join our Total Security Management Team based at the Wilmslow Campus. The successful candidates will provide a high‑quality security service, ensuring the safety and security of the site, staff, visitors, and assets during night operations.
Main Duties & Responsibilities
- Conduct external patrols every hour and as required.
- Perform gatehouse duties, visitor checks, access control and safety checks when needed.
- Use the mobile app confidently and follow the operational requirements of the role.
- Record all incidents, concerns, and daily activities accurately on the online portal.
- Report all issues immediately to the client and the Account Manager.
- Maintain excellent timekeeping, ensuring prompt arrival for shift handovers.
- Remain vigilant at all times; report and record suspicious or potential criminal activity and maintain control until emergency services arrive.
- Demonstrate a professional, determined, trustworthy, attentive, and approachable character when dealing with employees, visitors, and customers.
- Act as the first point of contact, maintaining strong geographical awareness of the local area.
- Report directly to the Security Manager and ensure all incidents are recorded, reported, and escalated appropriately.
Qualifications & Person Specification
- Valid SIA Licence – Essential
- 5‑year vetted work history required prior to starting
- Must be able to work nights and weekends
- Must submit a CV with an up‑to‑date 5‑year employment history
- Strong team player with a positive and enthusiastic attitude
- Able to work independently and use own initiative
- Flexible approach to meet business needs
- Excellent customer service skills
- Ability to use an online portal and basic IT equipment
- Strong written and verbal communication skills
- Ability to remain calm and composed under pressure
- Knowledge of:
- Health and Safety at Work Act
- Relevant Criminal and Civil Law
- Police and Criminal Evidence Act (PACE)
Additional Information & Benefits
- Competitive holiday entitlement
- Company pension scheme
- Access to additional training and development opportunities
- Wide range of discounts with selected partner companies
- Full uniform provided
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Contact Detail:
Mitie Recruiting Team