Waste Operative

Company name: MITIE Clean Environments

Job Title: Front of House Assistant (FHA)

Reporting to: Front of House Manager

Work schedule: 35 hours per week – 14:00 to 22:00, 22:00 to 06:00 (4 on 2 off roster). All shifts include some weekend working. Fixed shift start/finish times.

Job objectives and responsibilities

• Work within the Transport Team, carrying out duties effectively and efficiently in accordance with contractual requirements.
• Follow the Company\’s Health, Safety and Quality procedures.
• undertake successfully the training matrix specific to this role.

Main duties

• Ensure all equipment is kept clean, well maintained and is a safe working order (e.g. PAT tested).
• Have a full knowledge and understanding of the designated cleaning process, including the agreed work specification and time allocated to each task.
• Complete tasks to an agreed level of cleanliness in line with the contract and relevant SLA\’s, carrying out all daily, weekly and periodic tasks as directed by Duty Manager/Management.
• Have a full working knowledge of all cleaning equipment, materials and approved chemicals used within the premises and attend all necessary training.
• Comply with the requirements of Health & Safety, other relevant legislation and premises policies.
• Log in and out using the agreed process – this must be an accurate record of the operatives contracted hours and reflect the start time and finish time on a daily basis.
• Work in line with the client\’s safe working practices and airport requirements and ensure others abide by the same rules.
• Be aware of material expenditure and avoid unnecessary waste.
• Report any maintenance defects to the Duty Manager.
• Understand and observe MITIE PFI\’s and Client site rules at all times.
• Maintain a high standard of personal hygiene and dress appropriately.
• Wear protective clothing (PPE) as issued.
• Observe all Company and Client statutory fire and safety regulations and promote good safety habits.
• Deal with complaints within the job holder’s duties and report these immediately to the Cleaning Supervisor.
• Perform miscellaneous cleaning duties as apparent or as instructed by the Duty Manager/Management.
• Undertake any other related duties within capability and as directed by the Duty Manager.
• Carry out all duties within the premises including the use of rotary machine and all aspects of cleaning throughout the premises.
• Office cleaning, litter picking of external areas including car parks, grit (full UK driving licence required – vehicles will be 4×4 L200, Transit Tipper), hand gritters, jet washing, gum removal.
• Full training and uniform provided.

Person Specification

• Must fall into the required shift pattern as deemed suitable to meet contractual requirements.
• Have a flexible approach to the role.

Working within the Mitie values and behaviours

• People: Treat all colleagues with respect, challenge when necessary, welcome advice, be open and honest, believe in safety and following rules.
• Helpful: Work together to achieve best for clients and Mitie, share information, build relationships, respond positively to requests, look out for each other.
• Inspiring: Support and encourage each other to develop, lead by example, set clear expectations, listen and learn from others, prevent recurrence of incidents.
• Passion: Add passion to create something special.
• Spirited: Do good things for others, environment, community; value diversity, show team spirit, set new standards, pride in work and fun.
• Fresh thinking: Encourage skill development, career progression, recognition for a job well done.
• Pioneering: Bring new ideas, try new things, support innovation, consider other viewpoints, embrace new thinking and technologies, build health & safety into everything.

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times.
• Report any apparent deficiencies in systems of work or equipment that may result in failure of service delivery or risk to health and safety or the environment.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your Line manager and/or via the divisional incident reporting system.