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- Tasks: Support police in custody suites, caring for detainees and aiding their rehabilitation.
- Company: Join a dynamic team within the criminal justice system making a real difference.
- Benefits: Earn £27.40 per hour, enjoy flexible shifts, and access various lifestyle benefits.
- Why this job: Make an impact while developing your skills in a rewarding and challenging role.
- Qualifications: Empathy, basic IT skills, and a clean driving/criminal record are essential.
- Other info: Opportunities for career growth and ongoing training in a supportive environment.
The predicted salary is between 22000 - 30000 £ per year.
Better places, thriving communities. Are you interested in working within the criminal justice system in a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – from supporting them during the time spent in custody, completing forensic samples, and working with other agencies to support and help with detainees' rehabilitation.
Previous experience working within the police/security/armed forces would be beneficial, but we will train you in full on an Initial Training Course even without previous experience. You will be expected to use a computer and various programs competently during your working day. The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
What you can earn:
- Salary of £27.40 on a 4-shift on (2 days, 2 nights) then 4-shift off pattern.
- Rota's 2 years in advance so you can plan your life (averages 42 hours per week).
- These patterns are contractually agreed with the customer: whereas there may be opportunities for a part-time or mutually agreed “Bank” contract, we require all employees to work full shifts, and part-time employees still need to carry out some night shifts.
- You refer a colleague who successfully joins us? That is £ each time!
What are the minimum requirements?
- Previous Police/Security/forces experience would be beneficial.
- You will just need a reasonable level of spoken and written English and basic numeracy.
- Competent in IT and using a computer.
- Full valid driving licence.
- Must have RTW in UK, lived in UK British Passport or ILR for 3 years + no gaps out of country more than 3 months.
- All candidates are subject to police vetting checks - clean driving/criminal record is essential.
A little more about the role…
The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs. As well as escorting detainees and making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves. You will be working in a small team alongside Police Officers whilst also having the support of experienced Senior Custody Detention Officers to learn from.
Training
Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on FULL PAY. You will then have continued development.
Opportunities for growth:
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Custody Detention Officer in Telford employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Detention Officer in Telford
✨Tip Number 1
Get to know the role inside out! Research what a Custody Detention Officer does and understand the key responsibilities. This will help you speak confidently about how you can make a difference during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former Custody Detention Officers on LinkedIn or at local events. They can provide insider tips and might even refer you for the job, which is always a bonus!
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or family can help you articulate your thoughts clearly. Focus on scenarios where you've shown empathy and teamwork, as these are crucial in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to support vulnerable people in the community.
We think you need these skills to ace Custody Detention Officer in Telford
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to empathise with vulnerable individuals. Share any relevant experiences that demonstrate your compassion and understanding, as this is key in a role like Custody Detention Officer.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Tailor Your Application: Make sure to tailor your application to the job description. Mention how your previous experiences, even if not directly related, can contribute to your success in this role. Show us why you’re the perfect fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Custody Detention Officer. Familiarise yourself with the key aspects of the job, such as supporting vulnerable detainees and working alongside police officers. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Empathy
Empathy is crucial in this role, so be prepared to share examples from your past experiences where you've shown compassion and understanding towards others. Whether it's in a professional or personal context, illustrating your ability to connect with people will resonate well with the interviewers.
✨Brush Up on IT Skills
Since you'll be using various computer programs in your day-to-day tasks, it’s essential to show that you're comfortable with technology. If you have any specific software experience, mention it during the interview. If not, express your willingness to learn and adapt quickly.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle challenging situations in custody suites. Think about potential scenarios involving detainees at risk and prepare your responses. This will showcase your problem-solving skills and ability to remain calm under pressure.
