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- Tasks: Lead a dynamic team in a fast-paced security environment, ensuring top-notch performance and support.
- Company: Join Mitie, a leader in security services with a friendly and supportive culture.
- Benefits: Enjoy a competitive salary, career development, and perks like discounts and free parking.
- Why this job: Make a real impact by inspiring your team and enhancing safety across the UK.
- Qualifications: Strong leadership skills, effective communication, and proficiency in Microsoft Office required.
- Other info: Flexible working options available from day one, with excellent growth opportunities.
The predicted salary is between 31886 - 44640 £ per year.
What we do: We operate in a security alarm receiving centre (ARC) environment, responsible for responding to alarms from a variety of clients throughout the UK, and engaging with emergency services when required, in a timely and professional manner.
Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK
Hours: 42.5hrs per week, Monday-Friday with rotating shift pattern (6am-2.30pm, 11am-7.30pm and 3pm-11.30pm)
Salary: £31,886.40 per annum
What is in it for you?
- A competitive salary
- A friendly and supportive team
- Training, career development & progression
- Overtime opportunities
- A great selection of benefits including access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
- Free on-site parking
Responsibilities:
- Manage the day-to-day activities and performance of your team members, while monitoring operational performance against service levels.
- Set targets, implement guidelines, and assist with any issues the employees may have.
- Ensure that all team members understand the team's objectives and work together to achieve our goals.
- Conduct performance reviews and provide efficient levels of coaching and support to bridge knowledge gaps where identified.
- Liaise and participate with training and recruitment, to ensure operational headcount and knowledge is at the required standard.
- Track daily/weekly/monthly performance to present data to clients on productivity and success against KPIs.
Do you meet the below?
- Be an effective leader with the ability to communicate efficiently.
- Able to make responsible and effective decisions.
- Be able to meet targets and handle a high-pressure environment.
- Inspire and motivate team members. Lead by example.
- Strong IT skill set - knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.
- Ability to multi-task, prioritise daily workload and meet team deadlines.
- Accuracy and attention to detail.
- To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.
- To undertake additional duties in line with management requests as required.
- Comply with IS27001 standards and procedures.
Essential:
- Applicants must have a 5-year checkable history.
- You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.
Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months. We will consider flexible working requests from day one of employment.
Team Manager employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and performance tracking. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office tools, especially Excel, as you'll likely need to present data. Maybe even create a sample report to demonstrate your abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Mitie.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Manager role. Highlight your leadership abilities, decision-making skills, and any relevant experience in a high-pressure environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've inspired and motivated team members in the past.
Showcase Your IT Skills: Since strong IT skills are essential, don’t forget to mention your proficiency with Microsoft Office and other relevant software. If you have any certifications or training, be sure to include those too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Manager in a security alarm receiving centre. Familiarise yourself with the key tasks like managing team performance, setting targets, and liaising with emergency services. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Team Manager, effective leadership is crucial. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Be ready to discuss how you inspire and support your team members to achieve their goals, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills and ability to handle high-pressure situations. Think of scenarios where you've had to make quick decisions or manage multiple tasks simultaneously. Practising these responses will help you feel more confident during the interview.
✨Demonstrate Your IT Proficiency
Since strong IT skills are essential for this role, be prepared to discuss your experience with Microsoft Office and other relevant software. You might even want to mention specific projects where you've used these tools effectively. This will show that you can handle the technical aspects of the job with ease.
