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- Tasks: Manage service requests and prepare reports for the Helpdesk at RAF Mildenhall.
- Company: Leading facilities management company with a focus on efficiency.
- Benefits: 25 days holiday, UK bank holidays, and career development opportunities.
- Other info: Full-time role in a dynamic environment with growth potential.
- Why this job: Join a proactive team and enhance your organisational and customer service skills.
- Qualifications: Strong organisational skills, customer service experience, and Microsoft Office proficiency.
The predicted salary is between 25000 - 32000 £ per year.
A leading facilities management company is seeking a proactive Administrator to support the Helpdesk function at RAF Mildenhall. You will manage service requests, prepare reports, and maintain records efficiently.
The ideal candidate will possess strong organizational skills, customer service experience, and proficiency in Microsoft Office.
This full-time position comes with 25 days of holiday per year plus UK bank holidays and opportunities for career development.
Facilities Admin & Helpdesk Coordinator in Suffolk employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Admin & Helpdesk Coordinator in Suffolk
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves managing service requests, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Brush up on your Microsoft Office skills. Being proficient is key for this role, so consider doing a quick online course or tutorial to refresh your knowledge before the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to take the next step in your career with us.
We think you need these skills to ace Facilities Admin & Helpdesk Coordinator in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and customer service experience. We want to see how your background aligns with the role of Facilities Admin & Helpdesk Coordinator, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at RAF Mildenhall. Be sure to mention your proficiency in Microsoft Office and any specific examples of how you've managed service requests or prepared reports.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves managing records and reports. Avoid jargon and make it easy for us to see your qualifications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Before the interview, make sure you understand the role of a Facilities Admin & Helpdesk Coordinator. Brush up on your knowledge of service request management and how to prepare reports. Familiarise yourself with common software used in facilities management, especially Microsoft Office, as it’s crucial for this position.
✨Show Off Your Organisational Skills
During the interview, be ready to discuss specific examples of how you've managed multiple tasks or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your strong organisational skills. This will demonstrate that you can handle the demands of the role effectively.
✨Customer Service is Key
Since this role involves supporting the Helpdesk function, be prepared to talk about your customer service experience. Share stories where you resolved issues or improved customer satisfaction. This shows that you understand the importance of providing excellent service in a facilities management context.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for career development. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.