At a Glance
- Tasks: Spot and stop shoplifters while ensuring a safe shopping environment.
- Company: Join Mitie, a dynamic team prioritising safety and collaboration.
- Benefits: Enjoy flexible hours, competitive pay, and a range of perks tailored to your lifestyle.
- Other info: Endless progression opportunities and diverse training resources await you.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 30000 - 42000 £ per year.
M&S Store detective 45 hrs per week, 5 days a week including weekends
All travel paid for. Public Transport and/or Car mileage
Location - M&S Camden, Islington, Southgate, Barnet, Hampstead
Pay - £18.81 per hour
Candidate must have 5 years trackable working history in the UK and a valid SIA front line licence
M&S discount (20%) after 6 months employment
Job Overview
Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.
Main Duties
- Observe, deter and arrest those taking part in criminal activity in line with the Theft Act
- Follow the ASCONE process
- Work with SOC CCTV operators to identify and stop offenders
- liaise with police forces and other crime prevention partners to keep up to date with crime trends in the area
- Build local network to identify and disrupt crime
- Report incidents accurately and in a timely fashion
- Occasionally attend court to provide evidence
What we are looking for
- High adaptability, as no two days at our client's regional stores are the same
- Remain calm under pressure and react quickly in challenging situations
- Experience in a customer-facing role with a strong customer service background
- Strong communication skills (written and verbal), preferably with an equivalent GCSE in English
- Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices
- Strongly self‑motivated individual with a can‑do attitude and a drive to learn
- A positive, outgoing personality looking to be part of a strong and established team
- Essentially, you must be SIA licensed – store detective experience is highly desirable
- Exceptional observational skills; ability to handle sensitive situations and make quick decisions
- Confidence to challenge people when necessary
Why join us?
- Earn £18.81 per hour with great benefits such as Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers
- Professional growth: company‑funded SIA licence renewal and continuous training
Store Detective in Peacehaven employer: Mitie
At Mitie, we pride ourselves on being an excellent employer, offering a dynamic work environment for our Store Detectives across Bristol and Bath. With flexible full-time shifts, competitive pay, and a wealth of benefits including MiDeals, career progression opportunities, and tailored perks to suit your lifestyle, we ensure our employees feel valued and supported. Join our collaborative team where safety is paramount, and enjoy the chance to grow your career while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Detective in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Store Detective role.
✨Tip Number 2
Prepare for the interview by researching common questions for security roles. Think about your past experiences and how they relate to spotting theft and working with local authorities. We want you to shine!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the latest security technology and be ready to discuss how you can use it to enhance safety in the store. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks and benefits we offer, which are pretty awesome!
We think you need these skills to ace Store Detective in Peacehaven
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your sharp eyes and quick thinking in your application. We want to see how you can spot the signs of potential theft and how your skills can contribute to our dynamic team.
Tailor Your Application:Don’t just send a generic application! Tailor it to the Store Detective role by mentioning your experience with communication and teamwork. We love seeing how you can adapt your style to different situations.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate good attention to detail, so make sure your application is well-structured and free from errors.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our fantastic benefits and career progression opportunities!
How to prepare for a job interview at Mitie
✨Know Your Role
Make sure you understand the responsibilities of a Store Detective. Familiarise yourself with the key skills required, like attention to detail and communication. Think about how your past experiences align with these requirements.
✨Showcase Your Skills
Prepare examples that demonstrate your quick thinking and ability to spot suspicious behaviour. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Research the Company
Get to know Mitie and its values. Understand their approach to security and crime prevention. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about training opportunities or how the team collaborates to ensure safety. This shows your enthusiasm and willingness to engage with the role.
