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- Tasks: Ensure safety and security while delivering top-notch customer service.
- Company: Join Mitie, a leader in logistics security with a focus on teamwork.
- Benefits: Enjoy competitive pay, flexible benefits, and paid breaks.
- Other info: Great career progression opportunities and a supportive work culture.
- Why this job: Make a real difference in creating a safe environment for everyone.
- Qualifications: SIA licence preferred; training available for the right candidate.
The predicted salary is between 24000 - 36000 £ per year.
Mitie is looking for a Relief Logistics Security Officer who can deliver exceptional customer service whilst creating a safe environment, free from the fear of crime for visitors and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Main duties:
- To deliver industry leading customer service
- To conduct patrols of the depot
- To provide a visible security contact for colleagues, contractors, and visitors
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the depot management teams
- To deter theft, whether internal and/or external and other poor working practices
- To conduct searches (to be discussed at interview)
- To respond to any on-site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Depot Duty Manager
- To highlight all breaches of security procedures including internal and external crime
- Support with access and egress to and from the site as is required by the systems installed
- Gatehouse duties which will include booking in vehicles and supporting the transport operation (to be discussed at interview)
- Must have reasonable level of PC skills
Benefits to working with Mitie include:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Progression and development opportunities
- All breaks are paid
- Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle
- We have a virtual GP on hand for you and members of your household
- Financial wellbeing assistance through our Salary Finance scheme
- Access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform
- Life cover is the greater of your equivalent annual salary or a minimum of £10, giving peace of mind for your dependants
- We award our employees with Mitie Stars as recognition for their hard work
- Our success is a direct result of the experience and quality of our people
- We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Logistics Security Officer in Stoke-on-Trent employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Security Officer in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Logistics Security Officer. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Logistics Security Officer in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for everyone!
Be Clear About Your Experience: Since we need a full 5-year checkable history, be upfront about your previous jobs and education. This helps us understand your background and ensures a smooth vetting process.
Mention Your SIA Licence: If you hold a current SIA licence or certificates, don’t forget to mention it! If not, let us know if you're open to training for one. It shows your commitment to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Logistics Security Officer. Familiarise yourself with the key duties mentioned in the job description, such as conducting patrols and utilising CCTV systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is crucial for this position, prepare examples from your past experiences where you've successfully handled customer interactions. Think about how you can relate these experiences to creating a safe environment for visitors and colleagues.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you'd handle specific situations, like responding to an on-site incident or conducting searches. Practise your responses to these types of questions, focusing on your ability to remain calm under pressure and follow security protocols.
✨Highlight Your Tech Savviness
Since a reasonable level of PC skills is required, be ready to discuss your experience with technology, especially any relevant software or systems. If you have experience with CCTV systems or security software, make sure to mention it, as it will set you apart from other candidates.