At a Glance
- Tasks: Manage facilities across multiple sites, ensuring safety and high-quality service delivery.
- Company: Dynamic company focused on creating exceptional workplace environments.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Why this job: Take ownership of diverse responsibilities and make a real impact in facilities management.
- Qualifications: Strong experience in facilities management and excellent communication skills.
- Other info: Join a proactive team and enjoy a variety of challenges every day.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Bristol – covering different sites in the area
Working hours: Monday – Friday, 40 hours per week
Are you a proactive, people‑focused Facilities Manager who thrives on keeping buildings running flawlessly? Do you enjoy partnering with stakeholders, leading service teams, and driving continuous improvement? If so, this role could be your perfect next step.
We're looking for a Facilities Manager to take ownership of a portfolio of offices and branch locations, ensuring high‑quality service delivery across both soft and hard FM. This is a hands‑on, influential role where no two days are the same — ideal for someone who loves responsibility, variety and building strong relationships.
Responsibilities:
- Taking full responsibility for facilities management across multiple sites, ensuring buildings are safe, compliant, and always “fit for purpose.”
- Leading and motivating a multi‑disciplined team and managing service partners to deliver consistently high standards.
- Building strong relationships with stakeholders to understand needs, manage expectations, and prevent operational escalations.
- Managing P&L responsibility (circa ÂŁ1m+), budgets, cost control and identifying opportunities for efficiency and value.
- Overseeing building inspections, resolving defects, and coordinating reactive and planned works.
- Managing health & safety processes, ensuring a strong safety culture at all times.
- Delivering continuous improvement initiatives that enhance workplace experience and operational performance.
- Supporting integration plans for property changes, exits and business requirements.
- Monitoring KPIs, compliance, audit actions and service performance — ensuring nothing falls through the cracks.
- Handling incidents, escalations and emergency call‑outs efficiently and professionally.
- Driving innovation and best practice through third‑party supplier management.
- Supporting team development with clear objectives, training and guidance.
Key requirements:
- Strong facilities management experience across both soft and hard services.
- A solid understanding of FM regulations, statutory compliance and operational delivery.
- Confident stakeholder management with exceptional communication and relationship‑building skills.
- Commercial acumen — able to prepare business cases, manage budgets, and control spend.
- A proactive, organised approach with great problem‑solving skills.
- The ability to work collaboratively across multiple teams and specialisms.
- Excellent IT skills, especially within Microsoft applications.
- A customer‑driven mindset and passion for creating exceptional workplace environments.
Facilities Manager in Stoke-on-Trent employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or local meet-ups to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your achievements in facilities management. Include examples of successful projects, budget management, and any continuous improvement initiatives you've led. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by researching the company and its facilities. Be ready to discuss how you can enhance their operations and improve stakeholder relationships. Tailor your answers to show you understand their specific needs and challenges.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that Facilities Manager role!
We think you need these skills to ace Facilities Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Facilities Manager role. Highlight your facilities management experience, especially in both soft and hard services, and don’t forget to showcase your stakeholder management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven continuous improvement and built strong relationships in previous positions.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your proactive approach to problem-solving. We want to see how you've tackled challenges in facilities management and what innovative solutions you've implemented.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Mitie
✨Know Your FM Basics
Brush up on your facilities management knowledge, especially around both soft and hard services. Be ready to discuss specific regulations and compliance standards relevant to the role, as this will show your understanding of the industry and its requirements.
✨Showcase Your People Skills
Since this role involves a lot of stakeholder management, prepare examples of how you've built strong relationships in previous positions. Think about times when you’ve successfully managed expectations or resolved conflicts — these stories will highlight your communication skills.
✨Demonstrate Your Problem-Solving Prowess
Be prepared to discuss real-life scenarios where you’ve tackled challenges in facilities management. Whether it’s handling emergencies or improving operational efficiency, showcasing your proactive approach will resonate well with interviewers.
✨Get Familiar with KPIs and Budgets
Understand key performance indicators relevant to facilities management and be ready to talk about your experience managing budgets. If you can share specific examples of how you’ve controlled spend or identified cost-saving opportunities, it’ll set you apart from other candidates.