At a Glance
- Tasks: Protect customers' property and ensure a safe shopping environment.
- Company: Join a leading security firm with a commitment to growth and development.
- Benefits: Earn £14.52 per hour, enjoy ongoing training, and develop your career.
- Other info: Dynamic role with opportunities for advancement and professional development.
- Why this job: Make a real difference in safety while gaining valuable skills.
- Qualifications: Must have a valid SIA licence and a proactive attitude.
Your role is to help protect our customer's property, people, and assets by delivering high‑quality security services in line with the site's Assignment Instructions (AIs) and any updates. You will play an important part in meeting – and ideally exceeding – the Key Performance Indicators (KPIs) and Service Level Agreement (SLA) requirements, contributing to a positive working environment and the long‑term success of the contract. We are committed to your growth, and you will receive ongoing training and development to support your confidence, skills, and career progression.
Main Duties
- Understand and follow all policies, legal requirements, and regulatory standards as guided by the Security Account Manager and UK legislation.
- Carry out all tasks and responsibilities on site as outlined in the Assignment Instructions (AIs).
- Regularly review the AIs to stay up to date with any changes and feel empowered to suggest improvements that enhance service quality.
- Maintain compliance with industry and statutory requirements. A valid front‑line SIA licence in Security Guarding or Door Supervision is essential and must be worn while on duty. A CCTV PSS SIA licence and additional contract‑specific training are also required.
- Follow all safety and legal obligations associated with the role.
- Work in a structured, organised, and reliable manner.
- Follow instructions professionally and confidently.
Training & Development
- Complete all required competency training to a high standard.
- Take part in additional training as directed by the Security Account Manager to support your ongoing development.
- Use technology confidently to meet work objectives and continue building your knowledge and expertise.
- Ensure your SIA licence is renewed at least 16 weeks before expiry.
Security and Health & Safety
- Stay alert to any Health & Safety risks and report them immediately.
- Be aware of changes or potential threats in the environment and take appropriate action to reduce risk.
- Use good judgement and involve others promptly if a situation becomes challenging or unsafe.
- Maintain professionalism and calm communication, even when dealing with difficult situations or individuals.
- Record accurate and detailed notebook entries after any incident to support the reporting process.
- Follow schedules and demonstrate commitment to both Mitie and the client.
- Complete check calls within the required timeframes as outlined in the AIs.
- Contact emergency services and the Communication Centre when incidents occur.
What We're Looking For
- A valid SIA Licence
- SC Clearance (desirable)
Retail Security Officer NFL in Southend-on-Sea employer: Mitie
As a Retail Security Officer with us, you will be part of a dynamic team dedicated to ensuring the safety and security of our customers and their assets. We pride ourselves on fostering a supportive work culture that prioritises your professional growth through ongoing training and development opportunities. Located in a vibrant retail environment, we offer competitive pay and a commitment to exceeding industry standards, making us an excellent employer for those seeking a meaningful and rewarding career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer NFL in Southend-on-Sea
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Retail Security Officer NFL. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Retail Security Officer NFL candidates.
✨Directly Apply to Mitie
Don’t forget to apply for the Retail Security Officer NFL role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie.
We think you need these skills to ace Retail Security Officer NFL in Southend-on-Sea
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie.
How to prepare for a job interview at Mitie
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie.
