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- Tasks: Lead and support cleaning teams to ensure high-quality service delivery.
- Company: Join a dedicated Facilities Management team at HMP Millsike.
- Benefits: Competitive salary, career development, and a chance to make a difference.
- Why this job: Be a key player in maintaining safety and cleanliness in a unique environment.
- Qualifications: Experience in supervising teams and strong leadership skills required.
- Other info: Opportunity to work closely with diverse teams and contribute to sustainability goals.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
We’re looking for an experienced Soft Services Supervisor to join our Facilities Management team at HMP Millsike. In this key role, you will lead the Cleaning Team and Stores Operatives, ensuring high standards of service delivery across the prison.
Responsibilities
- Supervise and support cleaning and stores teams to deliver safe, efficient, and high-quality soft services.
- Oversee daily cleaning operations across the prison estate.
- Manage warehouse/stores processes including stock control, deliveries, and inventory accuracy.
- Ensure full compliance with security procedures, health & safety regulations, and FM standards.
- Maintain accurate records and support audits, inspections, and continuous improvement initiatives.
- Undertake line management responsibilities, including rostering, absence management, and performance management of the team.
- Work closely with prisoners and other partner agencies across the site.
- Work closely with the Head of Facilities Management to deliver service excellence.
- Work closely with the Waste and Sustainability Managers to achieve sustainability targets.
What We’re Looking For
- Experience supervising soft services teams in FM, custodial, healthcare, education, or similar environments.
- Strong leadership, communication, and organisational skills.
- Knowledge of cleaning operations, stock management, and compliance requirements.
- Ability to work safely and effectively within a secure environment (HMPPS vetting required).
- BICSc Certificate in Cleaning Supervision (desirable).
- FM-related qualifications (desirable).
- The ideal candidate would have proficient IT skills including MS Word and MS Excel as well as being organised with the ability to multi-task, prioritise and manage competing demands.
- You will also have a strong understanding and respect for confidentiality.
Full security vetting is required in this role.
Soft Services Supervisor – HMP Millsike employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Supervisor – HMP Millsike
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in custodial environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching HMP Millsike and understanding their values. We want you to show how your experience aligns with their mission. Practise common interview questions and think of examples that highlight your leadership and organisational skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We streamline the process and ensure your application gets the attention it deserves. Plus, it’s super easy to keep track of your applications there!
We think you need these skills to ace Soft Services Supervisor – HMP Millsike
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising soft services teams. Use keywords from the job description to show we’re looking for someone just like you!
Showcase Your Skills: In your cover letter, emphasise your leadership and organisational skills. We want to see how you can manage cleaning operations and stock control effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Mitie
✨Know Your Soft Services Inside Out
Make sure you brush up on your knowledge of soft services, especially in a custodial environment. Be ready to discuss your previous experience supervising cleaning teams and managing stock processes, as this will show your understanding of the role.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities. Think about times when you've successfully managed a team, handled performance issues, or improved service delivery. This will help you stand out as a strong candidate for the supervisory position.
✨Familiarise Yourself with Compliance Standards
Since compliance is crucial in this role, make sure you understand the relevant health and safety regulations and security procedures. Being able to discuss how you've ensured compliance in past roles will demonstrate your suitability for the position.
✨Showcase Your IT Proficiency
As the job requires proficient IT skills, be prepared to talk about your experience with MS Word and Excel. You might even want to mention any specific projects where you used these tools to manage data or improve processes.
