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For Companies At a Glance
- Tasks: Lead a major healthcare portfolio, ensuring high-quality patient care and operational excellence.
- Company: Join Mitie, a leader in technical services with a focus on healthcare.
- Benefits: Competitive salary, leadership development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for growth and influence in a complex environment.
- Why this job: Shape the future of healthcare while leading a passionate team dedicated to patient outcomes.
- Qualifications: Senior leadership experience in public-sector healthcare and strong commercial acumen required.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Mitie is recruiting an Operating Unit Director to lead a major healthcare portfolio in London. This is a senior leadership role with full accountability for operational performance, commercial outcomes and people leadership across a high‑profile healthcare estate. Patient care is at the heart of everything this role does. The services delivered by this portfolio directly support safe, reliable, compassionate environments for patients, clinicians and healthcare colleagues.
You will lead a large, complex portfolio with responsibility for strategy, growth, P&L, service quality, compliance and culture, operating within Mitie's governance and delegation of authority. You will also play a key role in shaping a high‑performance, values‑led culture across the Healthcare business and the wider Technical Services senior leadership community.
What you'll be responsible for
- Strategic leadership
- Set and deliver a multi‑year healthcare strategy aligned to Mitie's vision and Technical Services ambitions
- Identify and deliver growth opportunities across NHS and healthcare clients, including new business and contract expansion
- Build and lead a strong, future‑ready leadership team with clear succession and development plans
- Champion innovation, digital adoption and standardised operating models to improve quality, resilience and patient outcomes
- Represent Mitie at senior healthcare forums and with key public‑sector stakeholders
- Operational excellence
- Ensure safe, compliant and high‑quality service delivery across all healthcare contracts
- Maintain robust oversight of statutory, clinical, safeguarding and healthcare‑specific compliance
- Embed consistent operating models and best practice to improve reliability and reduce risk
- Drive continuous improvement across quality, safety, sustainability and patient experience
- Lead recovery and service improvement activity where required
- People leadership
- Lead, develop and retain a high‑performing, inclusive leadership team
- Create a culture of collaboration, accountability and patient‑centred decision‑making
- Identify, coach and develop diverse high‑potential talent
- Role‑model Mitie's values through visible, people‑centred leadership
- Client and stakeholder management
- Act as executive sponsor for strategic healthcare clients
- Build trusted senior relationships with NHS leaders and system partners
- Ensure FM services directly support patient safety, clinical effectiveness and staff experience
- Drive high levels of customer satisfaction, retention and reputation
- Commercial and financial accountability
- Hold full P&L accountability, delivering revenue, margin and cash targets
- Oversee pipeline management, bid governance and commercial risk
- Ensure compliance with delegation of authority and governance frameworks
- Balance commercial performance with value for money and patient‑focused outcomes
What we're looking for
- Senior leadership experience within public‑sector healthcare environments (for example NHS Trusts, ICBs or healthcare PFI)
- Proven track record of delivering safe, compliant, patient‑centric services at scale
- Strong commercial and financial acumen, with full P&L accountability
- Experience leading complex, regulated contracts with multiple stakeholders
- Ability to simplify complexity, standardise operations and drive continuous improvement
- Strong influencing and communication skills, credible at executive level
- Collaborative and values‑driven, with strong internal leadership capability
- Calm, credible and trusted by both frontline teams and senior healthcare stakeholders
- Proactive, resilient and comfortable operating at pace in complex environments
- High levels of integrity, accountability and energy
Operating Unit Director in Slough employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operating Unit Director in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Mitie and its values thoroughly. Think about how your experience aligns with their mission of patient care and operational excellence. Practise common interview questions and have some examples ready that showcase your leadership skills and commercial acumen.
✨Tip Number 3
Showcase your passion for healthcare! When you get the chance to speak with hiring managers or during interviews, make sure to express your commitment to improving patient outcomes and service quality. This role is all about making a difference, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Mitie and being part of their mission. Don’t miss out on this opportunity!
We think you need these skills to ace Operating Unit Director in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in public-sector healthcare. We want to see how your background aligns with the role of Operating Unit Director, so don’t hold back on showcasing your relevant skills!
Showcase Leadership Experience: This role is all about people leadership, so be sure to emphasise your experience in leading teams and driving a culture of collaboration. We’re looking for examples that demonstrate your ability to develop high-performing teams and make patient-centred decisions.
Highlight Commercial Acumen: Since you’ll have full P&L accountability, it’s crucial to showcase your financial skills. We want to see how you've successfully managed budgets and delivered commercial outcomes in previous roles, so include specific achievements that reflect this.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mitie
✨Know Your Healthcare Landscape
Before the interview, dive deep into the current trends and challenges in the healthcare sector, especially within public-sector environments like the NHS. Being able to discuss these topics will show your understanding of the industry and how you can contribute to Mitie's vision.
✨Demonstrate Leadership Experience
Prepare specific examples from your past roles that highlight your leadership skills, particularly in managing large teams and complex projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you showcase your ability to lead with integrity and accountability.
✨Showcase Your Commercial Acumen
Be ready to discuss your experience with P&L accountability and how you've driven financial performance in previous roles. Highlight any successful strategies you've implemented that balanced commercial outcomes with patient-focused results, as this aligns directly with the responsibilities of the Operating Unit Director.
✨Engage with Values and Culture
Mitie values a collaborative and inclusive culture, so be prepared to talk about how you've fostered such an environment in your previous positions. Share examples of how you've developed talent and built strong relationships with stakeholders, emphasising your commitment to patient-centred decision-making.