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- Tasks: Be the go-to person for all facilities-related queries and enhance workplace experiences.
- Company: Join Mitie, where our people are our greatest strength and thrive together.
- Benefits: Full-time hours, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
- Why this job: Make a real difference in creating a welcoming and efficient workplace.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
ROLE: Senior Workplace Facilities Coordinator
HOURS: Full time, Monday - Friday 8am - 5pm.
LOCATION: On-site - Doncaster
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Senior Workplace Facilities Coordinator to act as the customer-facing representative for our facilities services, bringing together multiple service lines into one seamless point of contact and enhancing the day-to-day workplace experience for building users.
Role Responsibilities:
- Act as the first point of contact for all facilities-related enquiries, logging and managing requests through the CAFM system to ensure timely resolution.
- Build and maintain strong relationships with building occupants and Floor Leads, holding regular meetings to communicate updates, issues and outstanding works.
- Maintain a visible presence across the workplace, proactively checking shared areas, desks and collaboration spaces to ensure they are clean, tidy and welcoming.
- Monitor service delivery standards across the allocated area, sharing best practice with colleagues to continuously improve performance.
- Play an active role during fire and emergency procedures in line with site requirements.
Required Qualifications and Experience:
- Proven experience in a customer-focused environment with strong interpersonal and communication skills.
- Experience using CAFM systems, including logging jobs, producing reports and raising purchase orders.
- Strong IT skills, with competence in Microsoft Word, Excel, PowerPoint and Outlook.
- A flexible, adaptable approach with good problem-solving skills and the ability to handle challenging situations positively.
- A formal Health & Safety qualification (e.g. IOSH) is desirable.
Senior Workplace Coordinator in Sheffield employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Workplace Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Workplace Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their facilities services and think about how you can enhance the workplace experience. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your communication skills! As a Senior Workplace Coordinator, you'll need to build strong relationships. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Senior Workplace Coordinator in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Workplace Coordinator role. Highlight your customer service experience and any relevant qualifications, like your Health & Safety certification.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've enhanced workplace experiences in the past and how you can bring that to our team.
Showcase Your Communication Skills: Since strong interpersonal skills are key for this position, make sure your application showcases your ability to communicate effectively. Use clear and concise language, and don’t shy away from sharing your approach to building relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Workplace Facilities Coordinator. Familiarise yourself with the CAFM system and be ready to discuss how you've used similar systems in the past. This shows you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Showcase Your People Skills
Since this role is all about building relationships, think of examples where you've successfully managed customer interactions or resolved conflicts. Be ready to share specific stories that highlight your strong interpersonal skills and how you maintain a positive workplace environment.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenging situations you've faced in previous roles and how you tackled them. Employers love candidates who can think on their feet, so have a few scenarios in mind where your problem-solving skills made a difference.
✨Be Proactive About Health & Safety
If you have a formal Health & Safety qualification, make sure to mention it! Even if you don’t, show your understanding of its importance in the workplace. Discuss any relevant experiences where you contributed to a safe working environment, as this will resonate well with the interviewers.