At a Glance
- Tasks: Manage the commercial performance of a high-profile TfL soft services contract.
- Company: Join Transport for London, a key player in public transport.
- Benefits: Opportunity for growth, impactful work, and a dynamic environment.
- Other info: Ideal for those passionate about operational excellence and compliance.
- Why this job: Make a real difference in service delivery across London's transport network.
- Qualifications: Experience in commercial management and strong stakeholder relationship skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: Transport for London - London - Greenwich - 14 Pier Walk
We're looking for a commercially driven manager to support the delivery of a high-profile TfL soft services contract. This is a key role where you'll ensure services are delivered efficiently, compliantly and to the highest standards in a fast-paced operational environment.
The Role
As Commercial Manager, you'll take ownership of the commercial performance of the contract, helping to ensure cleaning services are delivered on time, within budget and in line with contractual expectations. You'll work closely with TfL stakeholders and internal teams to drive performance, manage risk and protect value.
Key Responsibilities
- Manage the commercial performance of the TfL soft services contract
- Build strong, effective relationships with key stakeholders
- Ensure compliance with contract terms, regulations and safety standards
- Identify and mitigate commercial and operational risks
- Monitor delivery against budgets, timelines and quality expectations
- Support the development and performance of the wider team
What We're Looking For
- Experience in a commercial or contract management role within FM or a complex operational environment
- Strong understanding of contracts, compliance and risk management
- Proven ability to manage stakeholder relationships and deliver to client expectations
- Experience within cleaning or soft services is beneficial
Added Bonus (Not Essential)
- Project Management
- Quantity Surveying (QS)
- Financial or cost management
- Legal or contractual roles within construction or FM
Qualifications
- Degree in a relevant field (FM, Construction, Commercial, or similar)
Key Strengths
- Strong commercial awareness and attention to detail
- Confident communicator with strong stakeholder skills
- Ability to manage risk in a live operational setting
- Organised, proactive and focused on delivering results
Why Join?
You’ll be part of a high‑visibility contract where your input directly impacts performance and service delivery across a major public transport network, with real opportunity to grow and develop.
Senior Commercial Manager employer: Mitie
Transport for London is an exceptional employer, offering a dynamic work environment in the heart of Greenwich where your contributions directly enhance public transport services. With a strong focus on employee development and a culture that values collaboration and innovation, you'll find ample opportunities to grow your career while making a meaningful impact on the community. Join us to be part of a high-profile contract that not only challenges you but also rewards your efforts in a fast-paced operational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Commercial Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Mitie and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Mitie!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Mitie keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Commercial Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Mitie:This is your chance to really connect with the team at Mitie. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Mitie
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Mitie.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Mitie that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Mitie. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
