At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, the UK's leading facilities management company with a strong team culture.
- Benefits: Enjoy competitive pay, paid breaks, and access to exclusive discounts and training.
- Other info: Flexible hours, career progression opportunities, and a supportive work environment.
- Why this job: Make a real difference in your community while building valuable skills.
- Qualifications: SIA licence preferred; training may be provided for the right candidate.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Mitie is looking for a retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Location: Sainsburys Sedgefield. Pay rate: £12.60. Hours: 45 hours per week. This is a permanent full-time position with a set roster pattern.
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Requirements
- To hold a current SIA licence or SIA Certificates (preferrable). In some circumstances training for a licence can be provided.
Main duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie\'s employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
- Flexible benefits platform Choices with options for dental insurance, dining cards, coffee clubs, technology products, and more
- MiDeals platform for high street discounts; cycle-to-work scheme
- Life cover; save-as-you-earn; Mitie Matching Share Plan
- Mitie Stars recognition program with monthly prizes and a possible £10,000 top prize
About Mitie
Since 1987, Mitie\'s 72,000 employees have been maintaining companies globally. We are the UK\'s leading facilities management and professional services company, and our clients range from household names in banking to critical government sites, hospitals and schools.
Join our Mitie Team
Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Retail Security Officer in Sedgefield employer: Mitie
Mitie is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Retail Security Officer at Sainsbury's Sedgefield, you will benefit from a permanent full-time position with competitive pay, comprehensive training, and access to a range of employee benefits including financial services and retail discounts. With a focus on creating a safe shopping environment, you'll be part of a team that values exceptional customer service and fosters strong relationships within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Sedgefield
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail security. Think about scenarios where you've demonstrated excellent customer service or handled difficult situations, as these will be key in your role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Mitie team and ready to contribute to a safe shopping environment.
We think you need these skills to ace Retail Security Officer in Sedgefield
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a Retail Security Officer, you'll need to deliver top-notch customer service. Make sure your application highlights any relevant experience you have in this area. We want to see how you can create a safe and welcoming environment for customers!
Be Clear About Your SIA Licence:If you've got a current SIA licence or certificates, shout about it! If not, don’t worry too much; we might be able to help with training. Just be honest in your application so we know where you stand.
Detail Your Experience:We love to see a solid employment history. Make sure you provide a full 5-year checkable history in your application. This is super important for us, as it helps us ensure a safe working environment for everyone.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Mitie. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Mitie
✨Know Your Role
Make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with customer service expectations, crime prevention strategies, and how to effectively use CCTV systems. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is crucial for this role, prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service. This will show that you can create a safe and welcoming environment for customers.
✨Prepare for Vetting Questions
Given the importance of a full 5-year checkable employment history, be ready to discuss your background in detail. Have your references and any relevant documentation handy to reassure the interviewer of your reliability and transparency.
✨Engage with the Interviewer
Don’t just answer questions; engage in a conversation. Ask insightful questions about the team dynamics, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
