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- Tasks: Provide security coverage across multiple Lidl stores, ensuring safety and responding to emergencies.
- Company: Join Mitie, a dynamic team dedicated to delivering exceptional security services.
- Benefits: Enjoy flexible hours, annual leave, free uniform, and access to exclusive employee perks.
- Why this job: Be part of a fast-paced environment with opportunities for training and development.
- Qualifications: Must have a valid SIA badge, full UK driving licence, and excellent communication skills.
- Other info: Ideal for those seeking part-time work with varied shifts and the chance to make a difference.
Pay rate: £12.50-£13.50 depending ono site
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
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Relief Security Officer employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Make sure to highlight your flexibility in your conversations with us. Since the role requires working at short notice, emphasising your availability and willingness to adapt to different shifts can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the locations of the Lidl stores in Oxford, Worcester, Swindon, and Cheltenham. Being knowledgeable about the area can help you demonstrate your commitment and readiness to cover multiple sites effectively.
✨Tip Number 3
Showcase your customer service skills during any interactions with us. As this role involves engaging with staff and visitors, being able to communicate effectively and provide excellent service is crucial.
✨Tip Number 4
Prepare to discuss any previous security experience or relevant skills you have, even if they are not directly related. Highlighting your attention to detail and observation skills can demonstrate your suitability for the role.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Highlight Relevant Experience: When applying for the Relief Security Officer position, make sure to emphasise any previous security experience you have, even if it's not essential. Mention specific duties you've performed that align with the job description, such as conducting patrols or responding to emergencies.
Showcase Your SIA Badge: Since having a valid SIA badge is a must for this role, clearly state your SIA license details in your application. If you have any additional relevant certifications, include those as well to strengthen your application.
Demonstrate Flexibility: The job requires flexibility to work at short notice and across various locations. In your application, highlight your availability and willingness to adapt to different shifts, including evenings and weekends.
Tailor Your Communication Skills: Given the emphasis on excellent communication skills, ensure your application reflects your ability to interact effectively with diverse groups. Use examples from past experiences where you successfully communicated in challenging situations or provided outstanding customer service.
How to prepare for a job interview at Mitie
✨Show Your Flexibility
Since the role requires working at short notice and across various locations, emphasise your flexibility during the interview. Share examples of how you've adapted to changing schedules or responded to last-minute requests in previous roles.
✨Highlight Your Customer Service Skills
As a Security Support Officer, you'll interact with staff and visitors. Be prepared to discuss your experience in delivering excellent customer service. Use specific examples that demonstrate your communication skills and ability to handle different types of people.
✨Demonstrate Attention to Detail
The job involves conducting routine patrols and completing detailed incident reports. During the interview, mention instances where your attention to detail made a difference, whether in security or other roles. This will show that you understand the importance of thoroughness in this position.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific security situations or emergencies. Think through potential scenarios beforehand and prepare your responses. This will help you showcase your problem-solving skills and readiness for the role.
