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- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in security and facilities management.
- Benefits: Enjoy paid breaks, annual leave, pension schemes, and retail discounts.
- Why this job: Be part of a team that values safety and customer satisfaction in a dynamic retail setting.
- Qualifications: SIA licence preferred; training available for the right candidates.
- Other info: Must have a full 5-year checkable history and own transport is an advantage.
Pay rate: £12.45
Various Shifts (to be discussed at interview)
MUST BE ABLE TO COVERE THE FOLLOWING LOCATIONS WHEN REQUIRED
ROMFORD,HORNCHURCH,CHADWELL HEATH,BRENTWOOD,CHELMSFORD,HAROLD HILL OWN TRANSPORT AN ADVANTAGE OWING TO SHIFT TIMINGS
OVERTIME ATT VARIOUS SITES
Job Overview:
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)
Vetting
It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties:
-To deliver industry leading customer service
-To deter violence and public order offences
-To conduct patrols of the store
-Utilising CCTV systems to support the reduction of crime and stock loss
-Liaise with the store management teams
-Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
-To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
-Contracted hours
-Annual leave entitlement
-Pension and Life insurance schemes
-Free uniform supplied
-SIA Re-licencing programme
-Comprehensive induction and training programme
-Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
-Apprenticeship schemes
-Progression and development opportunities
-All breaks are paid
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Relief Retail Security Officer employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Familiarise yourself with the locations mentioned in the job description. Knowing Romford, Hornchurch, Chadwell Heath, Brentwood, Chelmsford, and Harold Hill will not only help you during the interview but also show your commitment to the role.
✨Tip Number 2
Highlight any previous experience in customer service or security roles during your conversations. This will demonstrate your ability to create a safe shopping environment and provide exceptional service, which is key for this position.
✨Tip Number 3
If you don’t already have an SIA licence, express your willingness to undergo training. Showing enthusiasm for obtaining necessary qualifications can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle various scenarios related to public order offences and crime prevention. Being able to articulate your approach will demonstrate your readiness for the responsibilities of the role.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Relief Retail Security Officer position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security roles or customer service. Mention specific instances where you successfully deterred crime or handled difficult situations, as this will demonstrate your capability for the role.
SIA Licence Information: If you hold a current SIA licence or certificates, make sure to mention this prominently in your application. If you do not have one, express your willingness to undergo training, as this shows your commitment to the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Mitie
✨Know Your Locations
Familiarise yourself with the locations you may be covering, such as Romford, Hornchurch, and Chelmsford. Being able to discuss these areas and any relevant transport links will show your commitment and readiness for the role.
✨Highlight Customer Service Skills
Since the role emphasises exceptional customer service, prepare examples from your past experiences where you successfully handled customer interactions. This will demonstrate your ability to create a safe and welcoming environment.
✨Understand Security Protocols
Brush up on your knowledge of security measures, including the use of CCTV and body-worn cameras. Be ready to discuss how you would utilise these tools to deter crime and ensure safety in the retail environment.
✨Prepare for Vetting Questions
Given the importance of a full 5-year checkable employment history, be prepared to discuss your background in detail. Have your references and any necessary documentation ready to reassure the interviewer of your reliability.
