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For Companies At a Glance
- Tasks: Protect customers' property and ensure safety through vigilant security services.
- Company: Join a leading security firm dedicated to excellence and professionalism.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Why this job: Make a real difference in people's safety while developing valuable skills.
- Qualifications: Previous security experience and a valid SIA licence required.
- Other info: Dynamic role with a focus on personal growth and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview
To protect our customer\’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI\’s) and any subsequent changes.
Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
To undertake additional training to ensure continuous self-development.
Main Duties
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI\’s).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI\’s).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience
- SIA License
- SC Clearance desirable
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Relief Retail Security Officer employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready for action. It shows you take the role seriously and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Know the Job Inside Out: Before you start writing your application, make sure you really understand the role of a Relief Retail Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Experience: If you've got previous security experience or relevant qualifications like an SIA Licence, make sure to highlight these in your application. We want to see how your background makes you a great fit for the role, so don’t hold back on sharing your achievements!
Be Professional Yet Approachable: While we love a friendly tone, remember that this is a professional application. Keep it clear and concise, but don’t be afraid to let your personality shine through. We’re looking for someone who can maintain professionalism even in challenging situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any specific security protocols and be ready to discuss how you would comply with them in various scenarios.
✨Showcase Your Security Experience
Highlight your previous security experience during the interview. Be prepared to share specific examples of how you've handled challenging situations, maintained safety, and adhered to legal requirements in past roles. This will demonstrate your capability and readiness for the position.
✨Emphasise Continuous Development
Express your commitment to continuous self-development. Mention any additional training or certifications you’ve pursued, especially those relevant to security, such as SIA licensing. This shows that you’re proactive and dedicated to improving your skills.
✨Demonstrate Professional Conduct
Prepare to discuss how you maintain professionalism in difficult situations. Share examples of how you've managed conflicts or challenging customers while adhering to procedures. This will illustrate your ability to handle pressure and uphold the standards expected in the role.